Program Manager/Technical Lead

Our client is seeking a Program Manager/Technical Lead for a 12-month contract in Enon, OH or Irving, TX. Will be working on a hybrid schedule - 3 days onsite, 2 days remote. Will be responsible for establishing governance for managing and providing direction for infrastructure programs of varying size and complexity from initiation through completion across cross-functional project teams. Will liaise between business stakeholders and the IT department, balancing business needs with hardware capacity and supporting seamless integration. Will also review all project requirements and determine scheduling, budgeting, and resource needs. In addition, will ensure the scope of work is well-defined and consider the integration of systems to ensure a seamless deployment.

Contract Duration: 12 Months

Required Skills & Experience

• Bachelor's/four-year degree.
• Project Management Professional (PMP) certification.
• 10+ years of IT Project management experience.
• 5+ years of IT Infrastructure Project management.
• Experience in network and network security.
• Experience in creating reporting and delivering status updates at an executive level.
• Experience in IT project planning and be comfortable adhering to strict deadlines.
• Program management experience and knowledge of concepts and practices.
• Experience in guiding senior project managers to deliver overall program deliverables on-time, on-budget, within program scope.
• Experience in coordinating cross functional infrastructure teams as well as network security teams.
• Ability to lead, manage, coordinate, plan and deliver projects on-time, on-budget, on-scope with high quality.
• Experience with digital transformations (Waterfall to Agile).
• Experience managing vendor contract deliverables to ensure they are met and accepted.
• Ability to demonstrate and apply a thorough understanding of complex information systems and technology organizations.
• Experience developing and managing software, hardware, and services contracts.

Desired Skills & Experience

• Experience in leading programs for large (1000+ site) retail projects.
• Experience in leading programs for large (1000+ site) retail deployments.

What You Will Be Doing

• Manage the day-to-day aspects of a program(s) to deliver high-quality, on time, on budget outcomes within the project scope.
• Coordinate the identification and planning of all project work streams, including working with each functional manager and/or Project Manager to plan work product schedules, identify key milestones, manage dependencies, identify, track, and manage risks/issues/decisions, and report on project progress.
• Implement consistent process and tools and identify emerging best practices and issues to help continuously advance project methods and practices.
• Work closely with executives, business unit leaders and product owners to educate organizations to use a variety of approaches to deliver customer value in both business and IT teams.
• Provide expertise to align multiple teams, collaborate and facilitate quarterly planning with large groups, manage portfolio backlog and facilitate decision making with project stakeholders, Senior Leaders, and Architects.
• Coach, mentor, and provide guidance to all project team members.
• Provide feedback to management at all levels regarding the progress project teams.
• Lead and oversee the identification, execution, and updating of project timelines, tasks/responsibilities, and deliverables.
• Work with project team to identify project risks and mitigation plans, resolve issues, and eliminate project challenges.
• Coordinate and respond to project changes, including escalating project issues and decisions as needed.
• Provide strong leadership capabilities to lead and direct project teams, leading team decision-making processes, and cultivating an environment of healthy team debate and collaboration.
• Ability to build project plans for Agile and Waterfall methodologies to align with infrastructure resources.