Overview
On Site
USD 18.00 - 20.00 per hour
Contract - Independent
Contract - W2
Skills
Technical Support
Management
Training
Collaboration
Remote Support
Active Directory
Identity Management
Repair
Microsoft Windows
Microsoft Office
Disk Imaging
Computer Hardware
Problem Solving
Conflict Resolution
Attention To Detail
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.
Responsibilities:
Provide hands-on and remote technical support for end-user hardware and software issues.
Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.
Deploy PCs and build workstations as part of regular equipment upgrades.
Manage desktop imaging and ensure proper configuration for new systems.
Maintain and support desktop hardware, ensuring optimal performance.
Assist with Active Directory user management and related tasks.
Offer guidance and training to users on system functionalities and software applications.
Collaborate with team members to implement technical solutions efficiently.
Document and track issues to ensure timely resolution and maintain records for future reference.
Requirements
At least 2 years of experience in desktop support or a related field.
Proficiency in PC desktop workstation setup and troubleshooting.
Strong knowledge of Active Directory and its use in user management.
Experience with desktop hardware maintenance and repair.
Familiarity with Windows 10 & 11 and Office 365 applications.
Ability to perform desktop imaging and configure systems effectively.
Solid understanding of computer hardware components and functionality.
Exceptional problem-solving skills and attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.
Responsibilities:
Provide hands-on and remote technical support for end-user hardware and software issues.
Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.
Deploy PCs and build workstations as part of regular equipment upgrades.
Manage desktop imaging and ensure proper configuration for new systems.
Maintain and support desktop hardware, ensuring optimal performance.
Assist with Active Directory user management and related tasks.
Offer guidance and training to users on system functionalities and software applications.
Collaborate with team members to implement technical solutions efficiently.
Document and track issues to ensure timely resolution and maintain records for future reference.
Requirements
At least 2 years of experience in desktop support or a related field.
Proficiency in PC desktop workstation setup and troubleshooting.
Strong knowledge of Active Directory and its use in user management.
Experience with desktop hardware maintenance and repair.
Familiarity with Windows 10 & 11 and Office 365 applications.
Ability to perform desktop imaging and configure systems effectively.
Solid understanding of computer hardware components and functionality.
Exceptional problem-solving skills and attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.