Desktop Technician

Overview

On Site
Depends on Experience
Contract - W2
Contract - 9 Month(s)

Skills

desktop support
diagnosing and resolving hardware software and network issues in a Windows 10/11 environment
Microsoft Office
Office 365
Familiarity with DNS "Active Directory" VPNs

Job Details

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Desktop Technician

Location Kansas City, MO

Job Description:

  • High school diploma or equivalent required; associate or bachelor s degree in Information Technology or a related field preferred

  • 1 2 years of recent experience in desktop support, networking, or a similar technical support role

  • Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows 10/11 environment

  • Strong knowledge of Microsoft Office, Office 365, and productivity applications

  • Familiarity with DNS, Active Directory (functions and operations), and VPNs

  • Experience with SCCM, Citrix, VDI, and laptop/PC hardware maintenance preferred

  • Effective verbal and written communication skills, with the ability to explain technical concepts to non-technical users

  • Strong problem-solving skills and ability to think critically under pressure

About us:

OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a Follow-the-Sun model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defence & PSUs.

Our Center of Excellence:

Data & Analytics

Digital Transformation

QA & Automation

Enterprise Applications

Disruptive Technologies

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