Technical Support Specialist - MCS Group - San Francisco, CA, US | Dice.com

MCS Group

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Technical Support Specialist

San Francisco, CA, US • Posted 11 hours ago • Updated 7 hours ago

Full Time

On-site

$60000 - $90000.00 per annum

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Job Details

Skills

it support
technical support
software support

Summary

Technical Support Engineer

San Francisco

There is no sponsorship available. No agencies or C2C. Please do not submit candidates

Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco.

You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure-helping non-technical users keep critical systems running flawlessly.

What You'll Do:

Provide onsite technical support to clients in a professional, efficient manner

Troubleshoot and resolve technical issues, escalating complex problems when needed

Implement system enhancements and upgrades to improve performance and stability

Carry out routine maintenance, including software updates and configuration changes

What You'll Bring:

Bachelor's degree in Computer Science, IT, or a related field

1+ year's experience in an onsite technical support role

Background working in the financial services industry in a similar role

Excellent communication and interpersonal skills

Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!)

To speak in confidence about this opportunity please contact apply via the link

No sponsorship or C2C. No Agencies, please do not submit candidates. Only applicants with full US working rights.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91136663
Position Id: BBBH61099-123
Posted 11 hours ago

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