CCTV Monitoring/Security Specialist

Title: CCTV Security Specialist

Location: Richfield, MN

Schedule: Monday-Friday 12:00pm 8:30pm (30 min unpaid lunch)

Tell us about your department:

Our Physical Security team consists of 10 Corporate Security Officers, supported by 2 System Specialists and two System Analysts. We monitor and manage the physical security operations across the corporate campus, including access control utilizing Lenel S2 and CCTV monitoring with Milestone XP. In addition to protecting our headquarters, we also support access control for Supply Chain locations across the U.S. and provide access control assistance to Best Buy India. Our goal is to deliver exceptional customer service taking time to educate employees on the current security procedures and providing context to their importance. Our Security Team is also responsible for responding to and providing basic First Aid in the event of a medical emergency. Each officer will have a minimum training of CPR | First Aid | AED.

Job Description:

Corporate Security Officer

As the Corporate Security Officer, you will be responsible for directly and indirectly providing safety, security and professional customer service to all employees, vendors, and visitors at the Best Buy Richfield Campus while working a variety of security posts. You will utilize a variety of technology-based systems to support access control, yard management, and video surveillance. You will support fostering a strong security culture within the organization by promoting security awareness and accountability at all levels. Strong communication, problem-solving and interpersonal skills are crucial for ensuring the safety and security of our personnel, assets, and information.

What you ll do

• Monitor and respond to incidents related to physical access control, video surveillance and yard management systems.
• Provide excellent customer service by answering questions and helping educate employees and visitors on Best Buy safety and security policies and procedures.
• Understand and support a variety of security posts throughout the Richfield Campus including participating in physical security checks of the interior and exterior of the facility. (which may include extended standing, and walking stairs)
• Respond to all campus emergencies including but not limited to injuries, medicals, and severe weather incidents.
• Conduct routine equipment and safety checks to ensure equipment is operational and initiate repair/replacement of defective equipment.

Basic qualifications

• 1+ years of customer service experience
• 1+ years of physical security experience in in retail, supply chain, hospitality, corporate or related setting.
• Proficiency in Microsoft 356 products (e.g., Teams, Excel, Outlook)
• Valid Minnesota Driver s license or have the ability to obtain one.