Overview
On Site
$45 - $48
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
AWS Contact Center
AWS Lambda
AWS pinpoint
End user message
Job Details
Role: AWS Contact Center Engineer
Location: Dallas, TX
Type: Contract
Job Description:
Required skills:
Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DB
Nice to have skills:
Service design with developer background and quick learning ability.
Experience with AWS customer engagement tools (Connect, Lex, etc.).
Configure contact flows and build reports in AWS Connect.
Integrate AWS Connect IVR with platforms using APIs and AWS services (Lambda, DynamoDB, S3, etc.).
Hands-on experience with multiple AWS services, including at least two AI services.
Strong scripting skills and ability to implement AWS environments as code.
Automation-focused mindset; AWS certification is a plus.
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