Digital Accessibility Tester

Digital Accessibility Tester

Remote

This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines.This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508.

NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position.

• Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility
• Maintain and organize testing data to allow for focused application of remediation efforts
• Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues.

Required Knowledge, Skills, and Ability

• Bachelor s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction
• 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods
• 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices
• Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards
• Strong proficiency in HTML, ARIA, and semantic markup knowledge
• Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams
• Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems
• Strong understanding of responsive web design principles, techniques, and frameworks
• Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems.

• Preferred Skills & Qualifications

  • Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb
  • Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit
  • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests
  • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices
  • Experience in balancing a diverse workload of projects, with varying complexities and unique needs
  • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates
  • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives
  • Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs
  • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom

• Other Desired Skills

  • Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery)
  • Experience in accessibility compliance for chatbots and other customer communication tools
  • Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets
  • Experience with digital forms and documents remediation to meet accessibility standards
  • Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence
  • Knowledge of multiple testing, analysis, data visualization tools

  Desired Certifications

  One or more of the following:

  • IAAP certification (CPACC, WAS, etc.)
  • PMP certification
  • DHS Trusted Tester certification
  • Deque University
  • Section 508