Service Now Lead

Service Now Lead-CMBD
Location - Remote

Mandatory Skill-

• Lead Service Now
• CMBD
• Cloud Integrations (AWS, Azure, Google Cloud Platform)
• CMDB, ITOM especially Cloud Discovery implementation experience
• Good understanding of any one cloud vendor like AWS, Azure or Google Cloud Platform
• Good understanding Cloud Configuration items like Subscription, VNet, Virtaul Server etc.
• Strong experience in integrating ServiceNow with third part tools

Required Skills & Qualifications:

• 10+ years of experience in ServiceNow platform development with a strong focus on CMDB, CSDM, and ITOM modules (Discovery, Event Management, Service Mapping).
• Expertise in integrating third-party tools like Wiz with ServiceNow CMDB to populate cloud resources and other configuration items.
• Deep understanding of AWS, Azure, and Google Cloud Platform cloud services (IaaS, PaaS) and experience integrating their resource data into CMDB.
• Strong experience with ServiceNow Cloud Discovery to automate the discovery and mapping of cloud resources to configuration items in the CMDB.
• Demonstrated experience in formulating and driving CMDB strategy, including governance, process improvement, and compliance with CSDM and ITIL standards.
• Strong knowledge of infrastructure and configuration management, including network devices, servers, cloud services, and virtualized environments.
• Experience with CMDB health monitoring and dashboards, defining and tracking data quality, completeness, and compliance metrics.
• Proven experience with custom integrations between ServiceNow and other enterprise systems (e.g., cloud platforms, network management tools, security)