Overview
Skills
Job Details
Job Title: Technical Writer
Location: Brooklyn, NY (Hybrid Remote)
Duration: 36 Months
Job Description
Outline of Responsibilities:
Collaborate with various stakeholders to capture information, define business needs, and document both functional and technical requirements to align with program and project objectives.
Review, interpret, and refine information gathered from multiple sources including business requirements documents, technical specifications, project scopes, schedules, and other relevant materials.
Analyze and synthesize information to resolve conflicts, translate complex concepts, and distinguish between stated user requests and core business needs.
Act as a liaison between business units and technical teams to ensure seamless communication and understanding across all levels of the organization.
Develop high-quality requirements specifications and technical documentation using standard templates and plain language for medium to enterprise-level systems.
Follow best practices in document version control, accessibility, and organizational standards to promote effective knowledge sharing.
Contribute to the development of internal portals and knowledge bases to ensure efficient access to technical materials.
Ensure all documentation complies with relevant policies, regulations, and standards.
Work effectively across cross-functional teams and adapt to changes and ambiguity to meet project timelines and deliverables.
Mandatory Minimum Qualifications:
Minimum 5+ years of experience in technical writing or business analysis.
Minimum 5+ years of experience with Microsoft Office tools including MS Project, Access, Visio, PowerPoint, Excel, and Word.
Minimum 5+ years of experience in information technology, software, or related industries.
Experience working on projects within public sector, government, or education domains.
Excellent oral and written communication skills, with the ability to clearly convey technical information to non-technical audiences.
Strong ability to interpret and present complex information in a structured, concise manner.
Highly detail-oriented and process-driven.
Bachelor's degree in Computer Science, Information Technology, or a related field from an accredited institution.