Overview
On Site
$25
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 23 day((s))
Skills
desktop
(SERVICENOW OR "SERVICE NOW" OR TICKETING OR SCCM OR INTUNE OR PACKAGING OR MECM OR SCOM OR "SCCM12" OR "SCCM7" OR INTUNE OR "APPLICATION PACKAGING" OR "APPLICATION PACKAGER" OR MECM OR SCOM OR ENDPOINT OR "MICROSOFT 365" OR "M365" OR "O365" OR "365"
Job Details
Desktop Imaging Technician
Duration: 6+ Months (Contract to Hire)
Location: San Diego, CA-92120 (5 days Onsite/week)
W2 Contract (Without Benefits)
Job Description:
- Imaging and new PC Deployment
- Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching.
- Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams.
- Good at troubleshooting skills and imaging
- Experience on ServiceNow ticketing tool will be a plus.
- Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals.
- Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams.
- Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining.
- Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity.
- Monitor and analyze gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.