Change Management/ Product Enablement Lead

We are looking for a Change Management and Product Enablement Lead to drive the people side of large-scale transformation initiatives. This role is responsible for ensuring new products, features, and technology releases are successfully adopted across a complex enterprise environment. The position bridges the gap between product delivery and organizational readiness by aligning communication, training, and change activities to support effective onboarding and release launches.

Key Responsibilities

• Develop deep working knowledge of enterprise technology platforms and upcoming feature releases to support successful implementation and adoption.
• Lead partner and stakeholder meetings to assess the business impact of new capabilities, align on process changes, and establish standards to be communicated and followed.
• Design and execute comprehensive change management strategies that maximize adoption and minimize resistance.
• Create clear, engaging communications that articulate the purpose, benefits, and expected outcomes of change initiatives.
• Partner closely with project and program managers to embed change management activities into overall project plans.
• Collaborate with a business technology ambassador network to drive awareness, readiness, and adoption across the organization.
• Facilitate Q&A sessions with product and operations leaders to address questions and concerns from the user community.
• Monitor adoption metrics and adherence to technology-related business practices, providing feedback and insights to leadership.

Qualifications

• Bachelor s degree in Business, Organizational Development, Human Resources, Communication, or a related field.
• 5+ years of experience in change management, organizational development, or enterprise transformation initiatives.
• Demonstrated experience applying formal change management frameworks such as ADKAR, Kotter, Prosci, or Lewin.
• Strong communication, facilitation, and stakeholder management skills.
• Proven ability to work effectively within complex, cross-functional environments.