Help Desk Analyst

We're seeking a dedicated Help Desk Analyst to join our team based out of Columbus, Ohio. This individual will play a critical role in user access management, technical support, and IT asset handling.
Key Responsibilities

• Manage access rights to applications and network services, including folders, printers, databases, cloud environments, and user drives
• Perform password resets across multiple systems and platforms
• Handle account cleanup and user provisioning, including creation, disabling, deletion, and remediation
• Support secondary accounts and privileged access management
• Provide direct customer support via phone, messaging, and in-person interactions
• Deploy endpoints and configure new hardware for delivery
• Prepare equipment for e-recycling through movement, processing, and documentation
• Troubleshoot and resolve service desk issues with professionalism and efficiency

Core Skills & Knowledge

• Strong experience in help desk and desktop support
• Familiarity with identity and access management systems
• Operational knowledge of email platforms and endpoint deployment
• Understanding of IT service management processes
• Excellent communication and customer service mindset
• Ability to contribute immediately to ongoing initiatives

Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Aug 8, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.