Overview
Skills
Job Details
Salesforce Business Analyst Functional Role
Location: Remote (U.S. based Eastern or Central Time Zone ONLY)
Industry: Manufacturing
Duration: Long-term contract
Pay Rate: $75 to $85 per hour (W2 only)
Employment Type: W2 only.
NO CORP-to-CORP or THRID PARTY AGENCIES
Are you a Salesforce expert who thrives on translating business needs into elegant, user-friendly solutions? Have you led cross-functional teams through Salesforce-driven transformations that improved customer experience and operational visibility? If so, this could be just the REMOTE opportunity YOU have been looking for!
We are seeking a Senior Salesforce Business Analyst for a functional role supporting a long-term initiative focused on enhancing and integrating Salesforce capabilities across enterprise systems. This position requires deep experience in Salesforce platforms, including Sales Cloud and Experience Cloud, and the ability to translate business needs into scalable, user-friendly solutions. This is not a technical or developer role it is a functional business analyst position focused on process design, stakeholder collaboration, and platform optimization.
Key Responsibilities
- Lead requirements gathering sessions with stakeholders across the organization
- Document business processes, user stories, workflows, wireframes, and interface designs
- Collaborate with internal teams and vendor partners to define and validate Salesforce solutions
- Advise on Salesforce best practices and usability standards
- Facilitate and support system testing and user acceptance testing
- Provide guidance and feedback to team members
- Support project delivery and documentation as needed
Required Skills and Experience
- Proven experience as a functional Salesforce Business Analyst
- Strong background in B2B customer-centric process design
- Experience mapping Salesforce data to and from systems such as SAP and Data Lakes
- Proficiency in documenting requirements for Salesforce integrations
- Hands-on experience with Sales Cloud and Experience Cloud
- Familiarity with Agile and Scrum methodologies
- Experience using Jira and other project management tools
- Strong understanding of UI and UX best practices
- Excellent communication and stakeholder management skills
- Experience in manufacturing, construction, or building materials is a plus
- Familiarity with Google Suite and Lucidchart is a plus
Education and Certifications
- Bachelor s degree in Business, Information Systems, Computer Science, or a related field
- Five or more years of experience in business analysis with a focus on Salesforce
- CBAP or similar certification is a plus
- Certified Salesforce Business Analyst is highly desired
Additional Competencies
- Strong ability to influence cross-functional decisions
- Excellent prioritization and multitasking skills
- High emotional intelligence and relationship-building capabilities
- Strong planning, organizing, and follow-up skills
- Ability to communicate effectively with both technical and non-technical audiences
- Self-starter with a focus on results and customer satisfaction