Overview
Skills
Job Details
Job Title: Telecom/VOIP Technician
Location: Kings Point, NY
Duration: 6 + Months Contract
Job Description
Knowledge of Cisco call manager and Cisco Unity VM
Program and trouble shoot VOIP phone and telecom issues
Administer licensing and users on call Manager
Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
Perform network cable pulls and install network drops
Work with the network team in resolving network, wireless and VoIP issues
Resolve trouble tickets with Help-Desk team with end to end resolution
Maintain and support tributary equipment belonging to client.
Basic physical layer troubleshooting for Network Switches and fiber connections
Support Wireless access points and WAP installations
This position is 100% On-Site at Kings Point, NY
Qualifications
1- 3 years experience working with VOIP Call manager
1-3 years experience with Network and wireless equipment
1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting
1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections
CCNA or VOIP certification preferred