Overview
On Site
Full Time
Skills
Information Technology
Information systems
IT infrastructure
Customer support
Open source
Disaster recovery
Capacity management
Tier 3
Systems engineering
Federal government
SolarWinds
Network
Security clearance
Counterintelligence
DoD
Adaptability
Operations
Management
Training
Collaboration
Business continuity planning
Mentorship
Coaching
Automation
Optimization
SOP
Business analytics
SAP BASIS
Policies
FOCUS
Job Details
Job ID: 2403467
Location: QUANTICO, VA, US
Date Posted: 2024-03-05
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No
Description
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a SolarWinds Network Engineer SME to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Primary Responsibilities:
Serve as the Subject Matter Expert (SME) on SolarWinds and other Open-Source Monitoring products
Oversee the daily SolarWinds execution and maintain an expert view of the current SolarWinds State of Operations
Configure SolarWinds to meet the specific needs of the organization
Use SolarWinds to monitor the performance and availability of network and systems
Update and maintain the SolarWinds platform to ensure it is running smoothly and efficiently
Provide training and support to other users on the proper use of SolarWinds
Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds
Act as Point of Escalation for any critical outages of the SolarWinds Monitoring System, including but not limited to, resolving availability issues, restoration of failed systems, and invoking disaster recovery procedures, during BCP invocation
Provide mentoring and coaching to Level 1 and Level 2 engineers
Participate in team reviews
Service improvements/enhancements by way of Service Improvement Plans, which include, but are not limited to, automation of routine activities, optimization of resources.
Participate in capacity planning and capacity improvements
Provide Tier 3 Level Support on tickets escalated by level 2 engineers
Keep stakeholders updated through SOP, on business-critical incidents
Qualifications
Required Qualifications
It is required that the SolarWinds Network Engineer SME have the following qualifications:
o BA/BS
o Fourteen (14) or more years of experience
o Secret
o Extensive knowledge and be practiced in SolarWinds
o IAT-II Certification
Desired Qualifications
o Top Secret (SCI eligible)
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Location: QUANTICO, VA, US
Date Posted: 2024-03-05
Category: Information Technology
Subcategory: Network Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No
Description
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a SolarWinds Network Engineer SME to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Primary Responsibilities:
Serve as the Subject Matter Expert (SME) on SolarWinds and other Open-Source Monitoring products
Oversee the daily SolarWinds execution and maintain an expert view of the current SolarWinds State of Operations
Configure SolarWinds to meet the specific needs of the organization
Use SolarWinds to monitor the performance and availability of network and systems
Update and maintain the SolarWinds platform to ensure it is running smoothly and efficiently
Provide training and support to other users on the proper use of SolarWinds
Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds
Act as Point of Escalation for any critical outages of the SolarWinds Monitoring System, including but not limited to, resolving availability issues, restoration of failed systems, and invoking disaster recovery procedures, during BCP invocation
Provide mentoring and coaching to Level 1 and Level 2 engineers
Participate in team reviews
Service improvements/enhancements by way of Service Improvement Plans, which include, but are not limited to, automation of routine activities, optimization of resources.
Participate in capacity planning and capacity improvements
Provide Tier 3 Level Support on tickets escalated by level 2 engineers
Keep stakeholders updated through SOP, on business-critical incidents
Qualifications
Required Qualifications
It is required that the SolarWinds Network Engineer SME have the following qualifications:
o BA/BS
o Fourteen (14) or more years of experience
o Secret
o Extensive knowledge and be practiced in SolarWinds
o IAT-II Certification
Desired Qualifications
o Top Secret (SCI eligible)
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.