Genesys Cloud Infrastructure Architect

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Genesys Cloud
Messaging platform

Job Details

Position: Genesys Cloud Architect
Job Location: Remote - PST
Job Type: Contract
Required Skills:
Proven 15+ years of experience with Genesys Cloud.
Strong background of 15+ years in designing and deploying scalable, cloud-native architectures.
Expertise in data quality, governance, and integration best practices.
Excellent problem-solving, communication, and collaboration skills.
Ability to thrive in a hybrid work environment and manage multiple priorities.
Demonstrated commitment to continuous learning and innovation.
Strong understanding of industry standards and best practices
Job Description:
Hands on Experience in implementing an enterprise Grade Platform on Genesys Cloud as Messaging platform.
Designing custom workflows, Agent Interaction system using Genesys cloud with Messaging platform.
Experience in implementing Omni channel design leveraging Genesys Cloud platform.
Design & Integrate Consumer Application consuming the Genesys SaaS APIs.
Large Scale design & Implementation of Micro Services model on Cloud platform (preferably Azure).
Migration of Applications from Legacy to Genesys cloud platform

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