Technical Documentation Writer

Overview

On Site
USD 74.62 per hour
Full Time

Skills

Research
Computer Hardware
Content Management Systems
Digital Asset Management
Hardware Troubleshooting
Documentation
Customer Service
Content Development
Technical Writing
Content Strategy
Editorial
Data Analysis
Communication
Collaboration
Organizational Skills
Workflow
Scripting
Video
Training
Writing

Job Details

Date Posted: 10/30/2025

Hiring Organization: Rose International

Position Number: 490761

Industry: IT Company

Job Title: Technical Documentation Writer

Job Location: Sunnyvale, CA, USA, 94085

Work Model: Onsite

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 3

Min Hourly Rate($): 74.62

Max Hourly Rate($): 74.62

Must Have Skills/Attributes: Communications, Spreadsheets, Technical Writing, Word Processing

Experience Desired: Experience writing technical step by step workflow based scripts for video based training content (3+ yrs); Experience writing content proposals based on data driven decisions (3+ yrs)

Required Minimum Education: Associate's Degree

Preferred Education: Bachelor's Degree

**C2C is not available**

Job Description
Key Qualifications
Excellent communication, collaboration, and organizational skills
Ability to research technical topics and convey technical information to readers of varying skill and experience
Experience writing step-by-step hardware procedures
Ability to balance multiple tasks for several projects at the same time, often on short timelines
Experience with style guides (experience writing globally and accessibly is a plus)
Experience with content management systems, digital asset management, word processing, and spreadsheet apps
Trustworthy; often information is confidential
Associate's or Bachelor's degree in a relevant field, or equivalent experience required

Job Summary
The Client Service Content Development team is looking for a talented technical writer to create clear, concise, and accurate hardware repair procedures and related documentation. This work will help technicians understand workflows, train them for their job related tasks and support them in their role.

Schedule Notes:
100% onsite in Sunnyvale, CA Technical Video Script Writer They want to see Examples of scripts written by the candidate examples of the resulting video content, even if the candidate did not actually produce the video.
The ClientCare Service Content Development team is looking for a talented script writer to craft simple, technician-focused content that will be used in procedural video scripts. This work will help technicians understand workflows, train them for their job related tasks and support them in their role.
Responsibilities will include: Technical Writing for procedural video scripts, content strategy, content editorial, and data analytics.
Key Qualifications
Excellent communication, collaboration, and organizational skills
Experience writing technical step by step workflow based scripts for video based training content
Experience writing content proposals based on data driven decisions
Ability to balance multiple tasks for several projects at the same time, often on short timelines
Experience with style guides (experience writing globally and accessibly is a plus)
Trustworthy; often information is confidential
Associate's or Bachelor's degree in a relevant field, or equivalent experience required Need to see portfolio

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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