Overview
On Site
USD 43.00 per hour
Full Time
Skills
Systems Analysis/design
Health Care
Manufacturing
Operational Excellence
Continuous Improvement
Unstructured Data
Process Integration
Clarity
Change Management
Marketing
Legal
Research and Development
Quality Improvement
Process Control
Service Level Management
SLA
Regulatory Compliance
Documentation
Data Analysis
Project Management
Medical Devices
Pharmaceutical Industry
SAP
Data Cleansing
Microsoft Excel
Data Management
Prism
Communication
Stakeholder Management
Management
Project Coordination
Process Improvement
Workflow
Reporting
Acceptance Testing
Testing
ISO 9000
QMS
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 3011643
Job Description:
** If you are qualified and interested in applying for this role, please email your resume to Maddie Watt at **
Job Title: IT Analyst (Design Operations Specialist)
Location: Remote (PST/CST hours)
Client Type: Healthcare
Employment Type: Contract - W2
Contract length: 8 months - potential to extend
Pay Rate: up to $43/hr.
Job Summary:
Our client is seeking a Design Operations Specialist to join its Print and Demand team. In this role, you will support the deployment of a new SAP version across manufacturing sites in the US, Canada, and Mexico. Responsibilities include managing data, optimizing labeling processes, and ensuring operational excellence in a fast-paced, global environment.
You will serve as a key liaison between internal teams and global stakeholders, driving process standardization, compliance, and efficiency across labeling, relabeling, and design-related workflows. This position also plays a critical role in continuous improvement initiatives and global alignment of design operations.
What You'll Do
Key Responsibilities:
Must-Have Skills:
Bachelor's degree in Business, Engineering, or related field (preferred).
3+ years of experience in the medical device or pharmaceutical industry (mandatory).
SAP experience (data cleaning and upload).
Advanced Excel and data management skills.
Print and Demand labeling experience (Codesoft, Prism, Print Demand).
Strong communication and stakeholder management skills; ability to manage multiple site requests effectively.
Experience in design operations, project coordination, or process improvement.
Familiarity with regulatory requirements and quality standards (ISO, QMS).
Proficiency in workflow systems and reporting tools.
Preferred Qualifications
Experience with UAT and process testing.
Familiarity with Loftware or Codesoft for labeling.
Knowledge of ISO and QMS standards.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
** If you are qualified and interested in applying for this role, please email your resume to Maddie Watt at **
Job Title: IT Analyst (Design Operations Specialist)
Location: Remote (PST/CST hours)
Client Type: Healthcare
Employment Type: Contract - W2
Contract length: 8 months - potential to extend
Pay Rate: up to $43/hr.
Job Summary:
Our client is seeking a Design Operations Specialist to join its Print and Demand team. In this role, you will support the deployment of a new SAP version across manufacturing sites in the US, Canada, and Mexico. Responsibilities include managing data, optimizing labeling processes, and ensuring operational excellence in a fast-paced, global environment.
You will serve as a key liaison between internal teams and global stakeholders, driving process standardization, compliance, and efficiency across labeling, relabeling, and design-related workflows. This position also plays a critical role in continuous improvement initiatives and global alignment of design operations.
What You'll Do
- Clean and upload unstructured data into SAP for deployment.
- Support Process Integration Testing (PIT), User Acceptance Testing (UAT), and rollout activities.
- Standardize labeling workflows and manage print-on-demand tools (Codesoft, Prism, Print Demand).
- Collaborate with global stakeholders across Marketing, Regulatory, Legal, R&D, and Quality.
- Create documentation, reports, and work instructions for new processes.
- Ensure compliance with ISO, QMS, and the client's packaging policies.
- Drive process improvements and automation initiatives.
Key Responsibilities:
- Process Deployment & Testing:
- Support and/or lead Process Integration Testing (PIT), User Acceptance Testing (UAT), and Day in the Life (DITL) activities for new functionality rollouts.
- Labeling & Relabeling Standardization:
- Develop and implement standardized processes.
- Coordinate with stakeholders to ensure clarity on current workflows, change impacts, and change management needs.
- Operational Support:
- Provide support to Senior Project Analysts to enable smooth operations.
- Serve as first point of contact for internal customers globally to clarify processes and resolve issues.
- Stakeholder Collaboration:
- Build strong relationships with regional and global stakeholders including Marketing, Regulatory, Legal, R&D, Quality, and Customer Service.
- Service & Quality Improvement:
- Identify areas for improvement and lead/participate in initiatives as a Subject Matter Expert.
- Implement error detection, correction mechanisms, and process controls.
- Global Alignment:
- Ensure global consistency in Design Operations standards, workflows, and application operations.
- Project Coordination:
- Drive or lead urgent/special request projects within the Design Operations stream.
- System & SLA Management:
- Complete tasks within SLA targets.
- Collaborate with system administrators for enhancements and escalate unresolved issues as needed.
- Compliance & Policy Adherence:
- Ensure compliance with national/international marking laws and Company's Corporate Packaging Policy.
- Apply Global Shipper Label Policy guidelines and obtain necessary approvals.
- Documentation & Reporting:
- Create and maintain work instructions for transitions, system changes, and new processes.
- Develop regular and ad-hoc reports and perform data analysis.
- Process Improvement & Automation:
- Lead service transitions and process improvement workshops.
- Maintain or propose automated solutions to enhance daily operations.
- Ethics & Standards:
- Apply Company's ethical principles and adhere to ISO and QMS standards in daily work.
- Other Duties:
- Perform additional design and project management tasks as assigned by the Supervisor.
Must-Have Skills:
Bachelor's degree in Business, Engineering, or related field (preferred).
3+ years of experience in the medical device or pharmaceutical industry (mandatory).
SAP experience (data cleaning and upload).
Advanced Excel and data management skills.
Print and Demand labeling experience (Codesoft, Prism, Print Demand).
Strong communication and stakeholder management skills; ability to manage multiple site requests effectively.
Experience in design operations, project coordination, or process improvement.
Familiarity with regulatory requirements and quality standards (ISO, QMS).
Proficiency in workflow systems and reporting tools.
Preferred Qualifications
Experience with UAT and process testing.
Familiarity with Loftware or Codesoft for labeling.
Knowledge of ISO and QMS standards.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.