Overview
On Site
$50 - $59 hourly
Contract - W2
Contract - Temp
Skills
Customer Facing
Workflow
Interfaces
Dashboard
HTML
Cascading Style Sheets
JavaScript
User Experience
UI
Telecommunications
Call Center
Frontend Development
Prototyping
Sketch
Adobe XD
Problem Solving
Conflict Resolution
Collaboration
Agile
Amazon Web Services
Interactive Voice Response
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Telecom UX/UI Designer/Developer in Englewood, CO.
Summary:
We're looking for a UX/UI Designer/Developer with telecom experience to design and build seamless, user-centered solutions for call centers and customer-facing tools. In this hybrid role, you'll craft intuitive experiences that improve customer journeys and streamline agent workflows.
Duties:
* Design clean, intuitive interfaces for portals, IVRs, chatbots, and dashboards
* Develop front-end solutions (HTML, CSS, JavaScript) and leverage AWS/serverless technologies
* Partner with IT, product, and service teams to turn business needs into user-friendly designs
* Test, refine, and optimize experiences using feedback and performance data
REQUIREMENTS:
* 3+ years in UX/UI design & development
* Experience with AWS services and serverless architecture
* Strong telecom or call center solution experience
* Proficiency in front-end development and prototyping (Figma, Sketch, Adobe XD)
* Problem-solving mindset with excellent collaboration skills
Nice to Have:
* AWS certifications
* Agile background
* AWS Connect expertise (flows, IVRs, integrations)
* Chatbots/AI tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Telecom UX/UI Designer/Developer in Englewood, CO.
Summary:
We're looking for a UX/UI Designer/Developer with telecom experience to design and build seamless, user-centered solutions for call centers and customer-facing tools. In this hybrid role, you'll craft intuitive experiences that improve customer journeys and streamline agent workflows.
Duties:
* Design clean, intuitive interfaces for portals, IVRs, chatbots, and dashboards
* Develop front-end solutions (HTML, CSS, JavaScript) and leverage AWS/serverless technologies
* Partner with IT, product, and service teams to turn business needs into user-friendly designs
* Test, refine, and optimize experiences using feedback and performance data
REQUIREMENTS:
* 3+ years in UX/UI design & development
* Experience with AWS services and serverless architecture
* Strong telecom or call center solution experience
* Proficiency in front-end development and prototyping (Figma, Sketch, Adobe XD)
* Problem-solving mindset with excellent collaboration skills
Nice to Have:
* AWS certifications
* Agile background
* AWS Connect expertise (flows, IVRs, integrations)
* Chatbots/AI tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.