Overview
Skills
Job Details
Job Title: ServiceNow Developer
Location: Remote
Contract Duration: 5 Months
Job Description
We are seeking a skilled ServiceNow Developer to join our team on a contract basis. The ideal candidate will have strong expertise in ServiceNow platform development, configuration, and integration, with hands-on experience in ITSM modules and custom application development.
Key Responsibilities
Design, develop, and configure ServiceNow applications, workflows, and automation rules.
Implement and customize ITSM modules including Incident, Problem, Change, Request, and CMDB.
Develop and maintain scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.).
Build Service Portal components using AngularJS, HTML, CSS.
Integrate ServiceNow with third-party systems using REST/SOAP APIs.
Configure SLA management, notifications, forms, fields, and access controls.
Ensure compliance with security and governance frameworks.
Create dashboards, reports, and performance analytics.
Optimize system performance and troubleshoot issues using debugging tools.
Required Skills & Experience
Strong understanding of ServiceNow architecture (tables, scripts, workflows, ACLs).
Proficiency in JavaScript and Glide API (GlideRecord, GlideSystem, GlideAjax, etc.).
Experience with App Engine for custom applications.
Hands-on experience with Flow Designer, IntegrationHub, MID Server, and Orchestration.
Familiarity with ITIL best practices and ITSM processes.
Knowledge of role-based access control, encryption, and compliance.
Strong troubleshooting and performance optimization skills.
Experience in creating dashboards, CMDB reports, and SLA tracking.