Overview
On Site
USD 102,000.00 per year
Full Time
Skills
IT Operations
Information Technology
Analytical Skill
Project Management
Resource Management
Billing
Budget
Evaluation
Vendor Development
Cross-functional Team
Software Development
Accountability
Customer Service
Supervision
Microsoft
Microsoft Exchange
Migration
Conflict Resolution
Problem Solving
Communication
Scripting
Regulatory Compliance
Technical Support
Training
Collaboration
Documentation
Technical Writing
Usability
Roadmaps
Management
Computer Science
Cloud Computing
Microsoft Office
Microsoft Power BI
Web Portals
Windows PowerShell
Active Directory
Screening
Finance
Life Insurance
Training And Development
Job Details
Job Description
The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions. The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects. This position may lead and guide other IT staff.
Provide project leadership to ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff
Translate customer and business requirements into practical and affordable solutions; minimize customizations
Monitor and communicate the financial aspects of each project, such as review billing charges, mitigate budget, and actual variances
Facilitate evaluation and vendor selection of business solutions using established selection methodology when applicable
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Leverage outside vendors, contractors, technical teams, and other departments to drive for results
Other duties as assigned
Required Skills:
General:
+ Work in a fast-moving, dynamic environment with an emphasis on security, accountability, and compliance.
+ Excellent customer service and communication skills.
+ Proactivity (self-starter); can get work done remotely with minimal help or supervision.
+ Ability to work independently and in a team environment.
Microsoft M365/Entra Administration:
Basics:
+ Strong understanding of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Intune.
+ Experience with cloud migration and integration projects.
+ Excellent problem-solving and troubleshooting skills.
+ Strong communication and interpersonal skills.
+ Experience with scripting and automation (e.g., PowerShell).
+ Familiarity with security and compliance best practices.
Support & Training:
+ Provides technical support and training to end-users on M365 applications and features.
+ Serves as a third-level escalation point for users and IT staff.
Collaboration & Documentation:
+ Collaborates with IT teams and stakeholders to design and implement M365 features.
+ Creates and maintains detailed technical documentation.
Monitoring & Performance:
+ Monitors performance, availability, and configuration standards of M365 services.
+ Identifies and implements performance and usability improvements.
+ Keeps up-to-date with the latest M365 features, changes, updates, roadmaps, and releases.
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and six (6) years of work-related experience or a combination of education and directly related experience equal to ten (10) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, or related technical discipline
+ Specific certifications like the Microsoft 365 Certified: Administrator Expert are preferred.
+ Experience with hybrid environments (on-premises and cloud) may be beneficial.
+ Experience with other Microsoft products like Power BI, Power Apps, Power Pages and Project Portal may be an advantage.
+ Powershell automation
+Active Directory administration
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Benefits
Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions. The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects. This position may lead and guide other IT staff.
Provide project leadership to ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff
Translate customer and business requirements into practical and affordable solutions; minimize customizations
Monitor and communicate the financial aspects of each project, such as review billing charges, mitigate budget, and actual variances
Facilitate evaluation and vendor selection of business solutions using established selection methodology when applicable
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Leverage outside vendors, contractors, technical teams, and other departments to drive for results
Other duties as assigned
Required Skills:
General:
+ Work in a fast-moving, dynamic environment with an emphasis on security, accountability, and compliance.
+ Excellent customer service and communication skills.
+ Proactivity (self-starter); can get work done remotely with minimal help or supervision.
+ Ability to work independently and in a team environment.
Microsoft M365/Entra Administration:
Basics:
+ Strong understanding of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Intune.
+ Experience with cloud migration and integration projects.
+ Excellent problem-solving and troubleshooting skills.
+ Strong communication and interpersonal skills.
+ Experience with scripting and automation (e.g., PowerShell).
+ Familiarity with security and compliance best practices.
Support & Training:
+ Provides technical support and training to end-users on M365 applications and features.
+ Serves as a third-level escalation point for users and IT staff.
Collaboration & Documentation:
+ Collaborates with IT teams and stakeholders to design and implement M365 features.
+ Creates and maintains detailed technical documentation.
Monitoring & Performance:
+ Monitors performance, availability, and configuration standards of M365 services.
+ Identifies and implements performance and usability improvements.
+ Keeps up-to-date with the latest M365 features, changes, updates, roadmaps, and releases.
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and six (6) years of work-related experience or a combination of education and directly related experience equal to ten (10) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, or related technical discipline
+ Specific certifications like the Microsoft 365 Certified: Administrator Expert are preferred.
+ Experience with hybrid environments (on-premises and cloud) may be beneficial.
+ Experience with other Microsoft products like Power BI, Power Apps, Power Pages and Project Portal may be an advantage.
+ Powershell automation
+Active Directory administration
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Benefits
Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.