Data Ops - Business Enablement Engineer

Details

• Department: Data Delivery and Governance
• Schedule: Full Time Monday - Friday 8-5pm CT
• Location: Remote
• Salary: $82,825 - $115,453.00

Benefits

Paid time off (PTO)

Various health insurance options & wellness plan

Retirement benefits including employer match plan

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Ascension Technologies is one of the nation's largest healthcare information technology services organizations. We provide Ascension and its subsidiaries with low-cost, high-value IT infrastructure and software application services that:

• Support rapid and effective clinical decision-making
• Improve efficiency and care transitions
• Foster information sharing across the continuum of care
• Make knowledge and data actionable, leading to improved patient outcomes

Job Summary:

Ascension Technologies, one of the nation's largest healthcare IT services organizations, supports data-driven transformation across the continuum of care. Within the Cloud Data Operations team, the Business Enablement Engineer plays a vital role in enabling efficient data management and governance. This individual will serve as a key operational liaison, ensuring cloud tools and processes align with business and security requirements.

The role supports cross-functional operations by managing access governance, product support, version control workflows, and release lifecycle processes. This engineer will also contribute to file and data management across cloud platforms, particularly Google Cloud Platform (Google Cloud Platform).

Cloud Engineering & Operations Responsibilities

• Provide Identity and Access Management (IAM) guidance by aligning Google Cloud Platform roles with defined documentation.
• Act as a Product Subject Matter Expert (SME), developing user support documentation, troubleshooting guidance, and promoting operational best practices.
• Assist development teams with version control systems (e.g., GitHub) and CI/CD tools (e.g., Jenkins) to improve delivery pipelines and development efficiency.
• Execute and support data movement tasks such as file copies and data loads within cloud storage environments.

Release & Change Management Responsibilities

• Lead and coordinate Change Request lifecycle in ServiceNow from creation through post-verification closure.
• Develop and manage deployment documentation; maintain structured records in shared repositories.
• Collaborate with developers, analysts, product managers, and change approvers across various platforms (Jira, Google Chat, Google Cloud Platform Calendar).
• Facilitate and attend Technical Review and CAB meetings, ensuring all approvals and dependencies are resolved in advance of deployment deadlines.
• Manage communications for release activities - including pre-release notices and post-deployment summaries - to relevant Mass Communications and Infrastructure stakeholders.

Qualifications

• Required to have working knowledge and background in Google Cloud Platform
• Strong attention to detail and organizational skills in managing change control processes.
• Effective communicator, able to translate technical concepts for both engineering and non-technical stakeholders.
• Self-driven, with a passion for operational excellence and user enablement in cloud data environments.
• Comfortable working in dynamic, fast-paced, and highly collaborative environments.
• Proficient with Google Cloud Platform-native tools and concepts, including IAM, BigQuery, Pub/Sub, and Cloud Storage.
• Exposure to infrastructure automation and DevOps practices.
• Experience supporting compliance and audit documentation for cloud operations.
• Working knowledge of cloud security and identity access best practices, particularly in regulated environments.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform, Cloud Deployment Manager, or Ansible.
• Experience with cloud logging, monitoring, and alerting tools (e.g., Stackdriver, Cloud Logging).
• Understanding of cloud cost management and resource optimization principles.
• Comfortable working in hybrid or multi-cloud environments.
• Skilled in troubleshooting deployment issues related to permissions, configuration, or data inconsistencies.
• Experience developing standard operating procedures (SOPs), technical documentation, and runbooks.
• Proficient in documentation platforms such as Confluence, Google Workspace, or SharePoint.
• Demonstrated ability to ensure audit readiness and maintain compliance documentation.
• Familiarity with Agile or Scrum frameworks, including backlog grooming and sprint planning.
• Proven ability to collaborate across cross-functional teams (security, infrastructure, product, etc.).
• Strong time-management skills with the ability to balance multiple initiatives effectively.
• Understanding of PHI/PII data handling, encryption, and data residency requirements.
• Experience supporting enterprise systems with strict uptime, security, and change control expectations.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

#LI-Remote

Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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Responsibilities

Ascension Technologies is one of the nation's largest healthcare information technology services organizations. We provide Ascension and its subsidiaries with low-cost, high-value IT infrastructure and software application services that:

• Support rapid and effective clinical decision-making
• Improve efficiency and care transitions
• Foster information sharing across the continuum of care
• Make knowledge and data actionable, leading to improved patient outcomes

Job Summary:

Ascension Technologies, one of the nation's largest healthcare IT services organizations, supports data-driven transformation across the continuum of care. Within the Cloud Data Operations team, the Business Enablement Engineer plays a vital role in enabling efficient data management and governance. This individual will serve as a key operational liaison, ensuring cloud tools and processes align with business and security requirements.

The role supports cross-functional operations by managing access governance, product support, version control workflows, and release lifecycle processes. This engineer will also contribute to file and data management across cloud platforms, particularly Google Cloud Platform (Google Cloud Platform).

Cloud Engineering & Operations Responsibilities

• Provide Identity and Access Management (IAM) guidance by aligning Google Cloud Platform roles with defined documentation.
• Act as a Product Subject Matter Expert (SME), developing user support documentation, troubleshooting guidance, and promoting operational best practices.
• Assist development teams with version control systems (e.g., GitHub) and CI/CD tools (e.g., Jenkins) to improve delivery pipelines and development efficiency.
• Execute and support data movement tasks such as file copies and data loads within cloud storage environments.

Release & Change Management Responsibilities

• Lead and coordinate Change Request lifecycle in ServiceNow from creation through post-verification closure.
• Develop and manage deployment documentation; maintain structured records in shared repositories.
• Collaborate with developers, analysts, product managers, and change approvers across various platforms (Jira, Google Chat, Google Cloud Platform Calendar).
• Facilitate and attend Technical Review and CAB meetings, ensuring all approvals and dependencies are resolved in advance of deployment deadlines.
• Manage communications for release activities - including pre-release notices and post-deployment summaries - to relevant Mass Communications and Infrastructure stakeholders.

Qualifications

• Required to have working knowledge and background in Google Cloud Platform
• Strong attention to detail and organizational skills in managing change control processes.
• Effective communicator, able to translate technical concepts for both engineering and non-technical stakeholders.
• Self-driven, with a passion for operational excellence and user enablement in cloud data environments.
• Comfortable working in dynamic, fast-paced, and highly collaborative environments.
• Proficient with Google Cloud Platform-native tools and concepts, including IAM, BigQuery, Pub/Sub, and Cloud Storage.
• Exposure to infrastructure automation and DevOps practices.
• Experience supporting compliance and audit documentation for cloud operations.
• Working knowledge of cloud security and identity access best practices, particularly in regulated environments.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform, Cloud Deployment Manager, or Ansible.
• Experience with cloud logging, monitoring, and alerting tools (e.g., Stackdriver, Cloud Logging).
• Understanding of cloud cost management and resource optimization principles.
• Comfortable working in hybrid or multi-cloud environments.
• Skilled in troubleshooting deployment issues related to permissions, configuration, or data inconsistencies.
• Experience developing standard operating procedures (SOPs), technical documentation, and runbooks.
• Proficient in documentation platforms such as Confluence, Google Workspace, or SharePoint.
• Demonstrated ability to ensure audit readiness and maintain compliance documentation.
• Familiarity with Agile or Scrum frameworks, including backlog grooming and sprint planning.
• Proven ability to collaborate across cross-functional teams (security, infrastructure, product, etc.).
• Strong time-management skills with the ability to balance multiple initiatives effectively.
• Understanding of PHI/PII data handling, encryption, and data residency requirements.
• Experience supporting enterprise systems with strict uptime, security, and change control expectations.

Qualifications

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.