Grafana L3 Administrator | Senior Grafana Engineer

Title: Grafana L3 Administrator | Senior Grafana Engineer

Location: Dallas/Frisco, TX

Contract

Overview:
We are seeking a highly skilled Grafana L3 Administrator to join our technical operations team. This senior-level position is responsible for the advanced administration, performance optimization, and troubleshooting of enterprise-scale Grafana environments. You will ensure the reliability, scalability, and security of our monitoring dashboards and play a pivotal role in cross-functional DevOps collaboration.

Key Responsibilities:

• Administer, configure, and manage Grafana instances, including installations, upgrades, patching, and plugin management.
• Monitor, tune, and optimize Grafana performance, dashboard responsiveness, query efficiency, and data storage.
• Provide L3 (Level 3) support investigating, troubleshooting, and resolving complex issues to minimize downtime and support business continuity.
• Implement and maintain Grafana security, including user access controls, authentication methods (LDAP, SSO), and encryption practices.
• Design and implement High Availability (HA) and Disaster Recovery (DR) solutions for critical Grafana services.
• Set up and maintain monitoring and alerting using Grafana to proactively identify and address system issues.
• Develop and update detailed documentation, SOPs, and technical knowledge base articles for Grafana administration and resolution procedures.
• Collaborate closely with DevOps, IT Operations, Security, and other technical teams to ensure seamless integration and alignment with organizational requirements.
• Conduct capacity planning, forecasting, and scalability assessments to accommodate growth and ensure optimal performance.

Requirements:

• Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
• 6+ years of hands-on experience administering complex, large-scale Grafana environments.
• Deep knowledge of Grafana architecture, deployment, configuration, upgrades, and administration best practices.
• Proactive problem-solving skills with the ability to diagnose and resolve advanced Grafana issues.
• Demonstrated skill in performance tuning, query optimization, and dashboard maintenance.
• Strong understanding of security protocols, encryption, and access controls within Grafana.
• Experience in implementing HA/DR strategies for Grafana deployments.
• Effective communicator and strong collaborator with both technical and non-technical teams.

Preferred Qualifications:

• Grafana administrator or related certifications.
• Experience integrating and working with monitoring and time-series data tools such as Prometheus, InfluxDB, or Graphite.

Keywords: Grafana, Grafana L3 Administrator, Grafana Engineer, Grafana administration, dashboard monitoring, performance tuning, query optimization, high availability, disaster recovery, HA, DR, user access controls, authentication, LDAP, SSO, encryption, plugin management, installation, upgrades, patching, monitoring, alerting, troubleshooting, escalation, capacity planning, scalability, documentation, SOPs, knowledge base, DevOps collaboration, IT operations, security, Prometheus, InfluxDB, Graphite, monitoring tools, time-series data, system monitoring, large-scale Grafana, enterprise monitoring, system stability, root cause analysis

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