Product Manager Banking & Payments (Fraud & Disputes)

Overview

On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

System Integration Testing
Customer Experience
Roadmaps
Product Strategy
Customer Relationship Management (CRM)
Collaboration
Legal
KPI
Product Development
Product Requirements
User Stories
Sprint
Acceptance Testing
Release Management
Optimization
Analytics
Customer Satisfaction
Product Management
Financial Services
Payments
Payment Gateways
Core Banking
Agile
Scrum
Analytical Skill
Conflict Resolution
Problem Solving
PCI DSS
AML
Know Your Customer
Network
Regulatory Compliance
Banking
Payment Processing
Fraud
Management
Finance
MBA
Soft Skills
Leadership
Decision-making
Communication
Stakeholder Management
Attention To Detail

Job Details

Role Name: Product Manager - Banking & Payments (Fraud & Disputes)

Location: Sunrise, FL

Employment Type: Full-Time

Experience Required: 8-12 Years


Job Summary

We are looking for an accomplished Product Manager with deep expertise in Banking and Payments, specifically in Fraud Detection and Dispute Management. This role requires ownership of complex financial products that sit at the intersection of risk, compliance, technology, and customer experience.

The ideal candidate is strategic, analytical, and decisive capable of driving product vision while working closely with cross-functional teams to deliver secure, compliant, and scalable payment solutions.


Key Responsibilities

Product Strategy & Roadmap

  • Define and own the product roadmap for Fraud, Disputes, and Payment Processing platforms.

  • Align product strategy with business objectives, regulatory requirements, and customer needs.

  • Identify gaps in existing systems and propose innovative, compliant solutions.


Stakeholder & Client Management

  • Collaborate with senior stakeholders across Risk, Compliance, Operations, Engineering, and Legal teams.

  • Act as the primary liaison between business and technical teams.

  • Present product updates, insights, and recommendations to leadership.


Fraud & Dispute Domain Leadership

  • Lead initiatives related to fraud monitoring, chargebacks, disputes, claims, and transaction risk.

  • Ensure adherence to banking regulations, card network rules (Visa/Mastercard), and internal risk policies.

  • Analyze fraud and dispute trends, KPIs, and loss metrics to guide enhancements.


Product Development & Delivery

  • Create detailed product requirements, epics, and user stories.

  • Prioritize backlogs and drive sprint planning in Agile environments.

  • Support UAT, release management, and post-release optimization.


Data & Analytics

  • Use data-driven insights to evaluate product performance and customer impact.

  • Define and track success metrics related to fraud reduction, dispute resolution efficiency, and customer satisfaction.



Required Skills & Experience

Domain Experience

  • 8+ years of Product Management experience in Banking, Financial Services, or Payments.

  • Strong hands-on experience with Fraud Detection, Dispute Management, and Chargeback processes.

  • Deep understanding of payment flows, transaction lifecycle, and risk controls.


Technical & Functional Skills

  • Experience working with payment gateways, core banking systems, or card processing platforms.

  • Ability to translate complex business requirements into technical solutions.

  • Familiarity with Agile/Scrum product delivery models.

  • Strong analytical and problem-solving skills.


Regulatory & Compliance Knowledge

  • Working knowledge of PCI-DSS, AML, KYC, and card network compliance standards.

  • Understanding of fraud rules, alerts, thresholds, and exception handling.



Preferred Qualifications

  • Experience in digital banking, cards, or payment processing platforms.

  • Exposure to fraud tools, risk engines, or dispute management systems.

  • Prior experience working in large enterprise or regulated financial environments.

  • Bachelor s degree in Business, Technology, Finance, or a related field (MBA preferred).



Soft Skills & Competencies

  • Strong leadership and decision-making abilities.

  • Excellent communication and stakeholder management skills.

  • High ownership mindset with attention to detail.

  • Ability to operate in fast-paced, high-impact environments.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Purple Drive Technologies LLC