Overview
On Site
USD 18.00 - 20.00 per hour
Contract - Independent
Contract - W2
Skills
Management
Regulatory Compliance
Data Integrity
Collaboration
Order Processing
Microsoft Office
Conflict Resolution
Problem Solving
Attention To Detail
Customer Service
Sales
Data Entry
Microsoft Excel
Accounts Receivable
Augmented Reality
Microsoft Outlook
Billing
Communication
Customer Satisfaction
Oracle
Order Entry
Account Management
Enterprise Resource Planning
Reporting
NIS
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Account Services Representative
Location: Hybrid - Must reside near Little Rock, Arkansas
About the Role
We are seeking a dedicated, goal-oriented, and self-directed Account Services Representative to join our team. This position plays a critical role in ensuring accurate order processing, billing, and account management. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and deliver outstanding customer service.
Key Responsibilities
Process multiple daily order entry and billing transactions with a high level of accuracy.
Maintain and update customer accounts in compliance with company standards.
Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns.
Investigate and resolve discrepancies promptly and professionally.
Generate accurate reports and ensure data integrity.
Provide exceptional customer service and meet quality standards for customer satisfaction.
Collaborate effectively in a team environment and support business needs beyond standard hours when required.
Qualifications
Education: High School diploma or equivalent required; Associate's Degree or equivalent work experience preferred.
Experience:
Minimum 2+ years in customer or account management roles.
Proven order processing experience.
Familiarity with ERP systems (Oracle preferred).
Technical Skills:
Proficiency in Microsoft Office Suite (Excel and Outlook required).
Other Requirements:
Valid driver's license and good driving record.
Strong problem-solving, organizational, and follow-up skills.
Excellent communication and phone skills; ability to remain composed under pressure.
Demonstrated accuracy in data entry and report generation.
Knowledge of the medical implant industry and hospital customer base preferred.
Ability to work successfully in a team environment and adapt to changing priorities.
What We Offer
Competitive compensation
Hybrid work flexibility
Opportunities for detail oriented growth
Supportive team environment
Requirements
Customer Service, Sales, Data Entry, Office Functions, Microsoft Excel, Billing Functions, Accounts Receivable (AR), Microsoft Outlook, Medical Coverage, Billing, Communication Skills, Customer Satisfaction, Oracle, Resolve Issues, Order Entry, Account Management, Customer Account, Principles, ERP Solutions, Quality Standards, Phone Etiquette, Internal Departments, Report Generation, NIS
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Account Services Representative
Location: Hybrid - Must reside near Little Rock, Arkansas
About the Role
We are seeking a dedicated, goal-oriented, and self-directed Account Services Representative to join our team. This position plays a critical role in ensuring accurate order processing, billing, and account management. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and deliver outstanding customer service.
Key Responsibilities
Process multiple daily order entry and billing transactions with a high level of accuracy.
Maintain and update customer accounts in compliance with company standards.
Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns.
Investigate and resolve discrepancies promptly and professionally.
Generate accurate reports and ensure data integrity.
Provide exceptional customer service and meet quality standards for customer satisfaction.
Collaborate effectively in a team environment and support business needs beyond standard hours when required.
Qualifications
Education: High School diploma or equivalent required; Associate's Degree or equivalent work experience preferred.
Experience:
Minimum 2+ years in customer or account management roles.
Proven order processing experience.
Familiarity with ERP systems (Oracle preferred).
Technical Skills:
Proficiency in Microsoft Office Suite (Excel and Outlook required).
Other Requirements:
Valid driver's license and good driving record.
Strong problem-solving, organizational, and follow-up skills.
Excellent communication and phone skills; ability to remain composed under pressure.
Demonstrated accuracy in data entry and report generation.
Knowledge of the medical implant industry and hospital customer base preferred.
Ability to work successfully in a team environment and adapt to changing priorities.
What We Offer
Competitive compensation
Hybrid work flexibility
Opportunities for detail oriented growth
Supportive team environment
Requirements
Customer Service, Sales, Data Entry, Office Functions, Microsoft Excel, Billing Functions, Accounts Receivable (AR), Microsoft Outlook, Medical Coverage, Billing, Communication Skills, Customer Satisfaction, Oracle, Resolve Issues, Order Entry, Account Management, Customer Account, Principles, ERP Solutions, Quality Standards, Phone Etiquette, Internal Departments, Report Generation, NIS
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.