Overview
On Site
Up to $35
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 30 Month(s)
Skills
Help Desk
Microsoft Windows
Microsoft Outlook
Active Directory
Job Details
Job Title: Help Desk Support Location: Albany, New York Duration: 30 Months Interview: In-Person (F2F)
Requirements:
- 36 months experience managing support requests on a level 2 help desk and End user oriented support
- 36 months experience resolving hardware and software issues and troubleshooting Window 11 or OS.
- 36 months experience with the installation and support of O365 and Outlook in an enterprise environment.
- 36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required.
- 36 months experience using ITSM service desks.
- 36 months experience configuring and installing windows-based hardware, software, peripherals, network printers and thin clients.
- 36 months experience imaging computers and ability to lift & carry equipment, including items that may weigh up to 50 pounds
- 36 months experience supporting RSA Console and Workspace1
- 36 months experience with assisting customers by phone, email and in person
- 36 months experience utilizing VMware vSphere to support virtual desktops
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.