Los Angeles - Technology Systems & Operations Specialist

Overview

On Site
Depends on Experience
Contract - W2

Skills

Network
Help Desk

Job Details

IT Support Specialist
Contract – 12-Month Contract (with potential for extension)
Location: Los Angeles, CA – Onsite 90028

About Company
A global streaming platform offering a vast library of movies, TV shows, documentaries, and mobile games across multiple genres and languages.

Job Description
We are seeking a hands-on and reliable IT Support Specialist for a full-time, onsite role in Los Angeles, CA. This individual will be the primary point of contact for all IT-related needs at the local office, supporting both end-user devices and facility infrastructure. The ideal candidate is tech-savvy, organized, and capable of balancing routine support tasks with special IT projects.

What you’ll be responsible for

  • Providing end-user hardware and software support for company-issued devices (laptops, desktops, tablets, peripherals)

  • Managing mobile devices and associated service lines

  • Coordinating with facilities and external vendors during scheduled maintenance or infrastructure-related issues

  • Logging, escalating, and tracking issues as needed with internal IT stakeholders

  • Issuing and collecting IT equipment using asset inventory systems

  • Maintaining accurate records of IT assets

  • Acting as the onsite IT presence during core hours for real-time troubleshooting

  • Supporting office moves, pilot programs, and system migrations under project lead direction

Required Experience/Skills

  • 1-2 years of experience in desktop support or IT operations

  • Strong troubleshooting skills across hardware and software

  • Experience with asset management and inventory tools

  • Excellent communication and coordination skills

  • Ability to work independently while maintaining alignment with remote IT teams

Nice-to-Haves

  • Experience supporting mobile device management platforms

  • Previous work with cross-functional teams and vendors in an office/facilities environment

Education

  • High school diploma or equivalent required; associate’s or bachelor’s degree in a related field preferred

Pay & Benefits Summary

  • $23/hour W2

  • Schedule: Monday to Friday, 40 hours/week (9am–6pm or 10am–7pm)

  • Background check required (no drug test needed)

Apply Now or Begin your Interview Now!

Video Interview Here

IT Support, Desktop Support, Onsite IT, Asset Management, Hardware Support, Facility IT Support, LA Tech Jobs

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About Catapult Solutions Group