System Administrator

Overview

On Site
$60,000 - $80,000
Full Time

Skills

Windows
MDM
ITIL
Mobile Device Management

Job Details

Job Description:

Provide Tier 2/3 support for Windows 10/11 physical and virtual environments
Assist in the deployment, configuration, and management of MDM solutions (Workspace ONE)
Monitor system performance, compliance, and logging/monitoring
Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
Maintain documentation for system configurations, procedures, and troubleshooting guides
Implement and troubleshoot Group Policy Objects (GPOs) and CSP configurations
Perform root cause analysis and resolve complex OS and application issues
Support endpoint provisioning and testing
Participate in patch management, OS upgrades, and feature update rollouts

Required Qualifications:
3+ years of experience in a Windows desktop engineering or support role
Proficiency in Windows 10 and Windows 11 troubleshooting and support
Hands-on experience with MDM platforms such as Omnissa Workspace ONE
Experience with CSP, SyncML, WNS, OMA-DM, Windows OS in-place upgrades, Windows Update for Business, or other endpoint management processes
Familiarity with Group Policy and CSP-based configuration management
Understanding of Windows Autopilot, Azure AD Join, and hybrid environments
Basic scripting knowledge (PowerShell preferred) for automation and reporting
Strong analytical and problem-solving skills
Strong knowledge of ITIL Foundation. Understanding of service lifecycle, service strategy, and continual service improvement
Excellent communication and documentation abilities

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.