Web Content Manager

Overview

Hybrid
$30 - $40
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Accessibility
Attention To Detail
Auditing
Brand
Cascading Style Sheets
Clarity
Content Creation
Content Strategy
Digital Media
Editing
HTML
Information Design
Internet
Analytics
Management
Proofreading
Public Sector
Regulatory Compliance
SEO
User-centered Design
WCAG
WCM
Web Analytics
Web Content
Writing

Job Details

We are seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across a large public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with organizational mission and brand standards. The ideal candidate will have experience managing content within the InnovateOhio Platform (IOP) using HCL Web Content Manager (WCM) tools.

Key Responsibilities:

  • Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with communications goals

  • Serve as the primary author and editor within the IOP WCM/HCL platform, managing updates, new content creation, and structural changes

  • Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates

  • Ensure all content meets digital accessibility standards (e.g., WCAG 2.1 compliance)

  • Monitor website analytics and user feedback to inform improvements and optimize user experience

  • Manage the web content lifecycle, including audits and archiving

  • Resource communications and program staff on content best practices and platform use

  • Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting

Qualifications:

  • Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or related field

  • 2+ years of experience managing website content, preferably in the public sector or a regulated environment

  • Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform

  • Proficiency with Cloudinary Digital Asset Manager (or equivalent)

  • Strong understanding of web accessibility standards and user-centered design principles

  • Excellent writing, editing, and proofreading skills with attention to detail

  • Ability to manage multiple projects and deadlines in a collaborative environment

  • Familiarity with web analytics tools (e.g., Piwik PRO) is a plus

Preferred Skills:

  • Experience with content strategy and governance frameworks

  • Knowledge of state government digital policies and procedures

  • Familiarity with HTML/CSS basics and SEO best practices

Work Environment:

  • Hybrid environment (onsite and remote work as required)

  • Collaborative role working across communications, program, and IT teams

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