It Support Technician

Overview

On Site
USD 18.00 - 20.00 per hour
Full Time

Skills

Distribution
React.js
Energy
Customer Service
Communication
Attention To Detail
OS X
VDI
Asset Management
Windows Client
Technical Support
Inventory Management
Help Desk
Inventory
Business Analysis
Business Analytics
Knowledge Base
Documentation
Computer Hardware
Software Troubleshooting
CompTIA
Network+
LAN
Microsoft
Microsoft Windows
Management
ITIL
Service Desk
Process Improvement
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Description

12 month+ C2H The Corporate IT Fulfillment team is responsible for delivery excellence for all endpoint devices and the applications utilized at our Home Office campus as well as the global offices and distribution centers. The LAN Fulfillment Support Technician position responsibilities include but are not limited to managing and tracking all company provided IT devices access and software. Other responsibilities include on-site and remote IT troubleshooting upgrading workstations software installs and creating documentation. This job is located at our Global Home Office in Columbus Ohio. What Will You Be Doing? Work on day-to-day requests for our home office and international associates. Create and maintain knowledge base documents to be used by our IT service desk and support teams Work with global service providers to provide consistent high-quality support for our associates Work with internal IT teams to test and deploy technology projects Create deploy packages to distribute software and upgrades to our Windows endpoints globally Identify new support processes and tactics What Do You Need To Bring? BS/BA degree in IT related field preferred Ability to think and react in a high-energy fast paced environment Effective customer service skills including oral and written communication Highly self motivated and directed with keen attention to detail 1-3 years experience with Microsoft Windows Mac OS and VDI technologies preferred May require heavy lifting of PCs and peripheral equipment

Skills

asset management, desktop, windows 10, support, troubleshooting, asset inventory, hardware, windows, customer service, technical support, inventory management, assets, help desk support, deployment, inventory, mac

Top Skills Details

asset management,desktop,windows 10,support,troubleshooting,asset inventory,hardware,windows,customer service,technical support,inventory management,assets,help desk support,deployment,inventory,mac

Additional Skills & Qualifications

BA/BS in an IT related field preferred Software Packing and Deployment Knowledge Base Documentation Creation Certifications (Nice-to-Have) CompTIA A+ (strongly relevant for hardware/software troubleshooting). CompTIA Network+ (helpful for LAN and connectivity support). Microsoft Certified: Modern Desktop Administrator Associate (for Windows endpoint management). ITIL Foundation (for service desk and process improvement).

Experience Level

Entry Level
Job Type & Location
This is a Contract to Hire position based out of New Albany, OH.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Albany,OH.
Application Deadline
This position is anticipated to close on Dec 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group