Telecom NOC Engineer

Overview

Hybrid
$30 - $32
Contract - W2
Contract - 1 Year(s)

Skills

NOC
network operations center
24x7
monitoring
telecommunications
telecom
CORE
RAN
VAS
DATA
IP services
surveillance
outages
network

Job Details

Hybrid schedule

At least 1 year relevant experience required. The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide client fixed and wireless network. The objective of this group and ultimately this position is to capture lessons learned on network outages and develop solutions to improve process, tools and performance to reduce repeatable outages. This role requires a detail-oriented and disciplined candidate. Your primary focus will be to handle surveillance and troubleshooting of our cutting-edge voice and data technologies to provide national visibility of network outages for CORE, RAN, VAS, DATA & IP services, paying particular attention to self-inflicted outages. You will mine various systems for data analysis, conduct conference calls to help identify process issues that lead to network outages, and provide statistics and lessons learnt from past outages, to recommend changes to mitigate future risks.

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