Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
25% Travel
Skills
Batch File
Computer Hardware
Customer Service
Help Desk
Inventory
Technical Support
Job Details
Key Responsibilities:
- In-office at least 4 times a week.
- Providing assistance to LAHD staff who are experiencing technical issues.
- Develop scripts using batch files and PowerShell to automate routine tasks and support helpdesk operations.
- Maintain hardware inventory and install/modify hardware.
- Create and update procedures, instructions, technical documentation, and generate reports.
- Learn software and train users.
- Assist in salvage programs for legacy equipment.
- Conduct oneself in a helpful, customer service, and professional manner.
- Ability to work independently and in a team setting in a constantly changing environment.
- Must be able to lift 25lbs.
- Image PCs and maintain updates.
- Troubleshoot hardware and software issues.
Required Skills/Qualifications:
- B.S. degree in Computer Science.
- Driver's License.
- 1 year of experience in technical support.
- Foundational understanding of application development process.
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