Overview
On Site
Depends on Experience
Full Time
Skills
servicenow
production support
itil
api
rest/soap
Incident
Job Details
Required Qualifications:
- At least 4 years of Information Technology experience
- Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix.
- Strong experience in supporting ServiceNow Platform.
- Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB).
- Experience in working on ServiceNow Production support projects
- Familiarity with integration concepts (API, Webservices, REST/SOAP).
Preferred Qualifications:
- Good to have - ServiceNow Certified System Administrator (CSA) certification.
- Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM.
- Experience in ServiceNow upgrades and patching activities.
- Experience and desire to work in a Global delivery environment.
- Ability to work in diverse/multiple team stakeholder environment and client interfacing skills.
- Analytical and communication skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.