Windows Support Engineer

  • Lincoln, AL
  • Posted 1 day ago | Updated 1 hour ago

Overview

On Site
$30 - $31
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Computer Hardware
Linux
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Project Coordination
Printers
Microsoft Windows

Job Details

Line Support Location: Lincoln, AL 12 Months Contract

Pay rate $31 Per hr on W2
Daily Tasks Performed:

  • Monitor radio traffic for IT Production related incidents
  • Respond to calls and begin the troubleshooting process
  • Create Incident Tickets
  • Escalate to onsite leaders and management
  • Create timelines for downtime events
  • Install Software
  • Deploy Hardware
  • Manage Projects and Tasks
  • Inventory management
  • Support Local change activity (Change Management)

What will this person be working on:

  • Support the production floor to ensure uptime targets are met
  • Manage WIN 11 software upgrade project
  • Computer hardware refresh project
  • Support Regional GALC code upgrades

Position Success Criteria (Desired) - 'Wants':

  • Knowledge of the windows operating system. (WIN 10, WIN 11)
  • Knowledge of the Linux operating system
  • Knowledge of printers (Lexmark, Zebra)
  • Experience with a ticketing system
  • Experience installing software
  • Knowledge of )365 products (Outlook, Teams, Word, Excel, PowerPoint, PowerApps)
  • Excellent communication skills
  • Ability to be flexible with shift work (Overtime, Weekends, Nights)
  • Works well in a team environment

If you're interested in above role please send me your updated resume to

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