Technical Support Engineer - Integrations

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Active Directory
Authentication
Business Intelligence
Data Extraction
Identity Management
JDBC
JavaScript
LDAP
Microsoft Azure
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft Windows
MySQL
Network
ODBC
Oracle
Perl
Python
Relational Databases
SAML
SOAP
SSO
Scripting

Job Details

Job Title: Technical Support Engineer - Integrations

Location: Orlando, FL Hybrid

Duration: Long Term contract

Job description

  • Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
  • Understanding of EmailTroubleshooting (e.g. Office 365, Exchange)
  • Knowledge on WebServices (SOAP, REST)
  • Experience Data Extraction Technologies (e.g. JDBC, ODBC)
  • Hands-on experience exporting/importing data between separate systems
  • Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
  • Hands on experience in anybi-directional, integration between two systems
  • Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Experience with the gathering and reading of various log files including tools like Splunk

Hiring Manager Notes:

  • Integrations get a mix of issue types that typically center around their broad topics:
  • Email Configuration and Maintenance (Not just Outlook App)
  • SSO/Authentication (Candidate should Know who to configure the technology and how this works internally, NOT just assign or grant user/permissions).
  • Web Services
  • Scripting /Rest API
  • Database issues
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