Desktop Support Analyst

  • Ramsey, MN
  • Posted 4 days ago | Updated 1 hour ago

Overview

On Site
USD 21.85 - 25.30 per hour
Contract - Independent
Contract - W2

Skills

Remote Support
Managed Services
IT Operations
Microsoft Office
Videoconferencing
Printers
Active Directory
Collaboration
Computer Hardware
Technical Support
Microsoft Windows
OS X
Linux
Communication
Network
Hardware Installation
VoIP
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

I am seeking a motivated Technical Support Specialist to join our team and provide exceptional IT support to employees while acting as the liaison with our external managed services provider. In this role, you'll troubleshoot technical issues, maintain office hardware/software, assist production teams with equipment issues, and ensure efficient IT operations across the organization. This will be onsite in Ramsey, MN. If you are interested in this short- term contract, please reach out and apply today.

  • Support employees with Microsoft Office products, video conferencing tools, and office hardware.
  • Install, configure, and maintain IT equipment such as computers, phones, and printers.
  • Troubleshoot and resolve technical issues on the production floor.
  • Manage user accounts and permissions via Active Directory.
  • Collaborate with our managed service provider on IT-related needs.
  • Train staff on hardware/software use and ensure workplace efficiency.


Requirements

  • 3+ years in IT support or related role.
  • Proficiency in Windows and Mac OS; Linux experience is a plus.
  • Strong troubleshooting, organizational, and communication skills.
  • Familiarity with network and hardware setup, including VOIP phones and peripherals.
  • Ability to prioritize and manage multiple tasks effectively.


Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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