Desktop Support

Required Skills:

5+ years of experience with Desktop support is required

Must be able to solve issues over the phone and in person

Must have strong customer service skills

Experience troubleshooting software and hardware issues is required

Must be able to support PC's and MAC's

Experience with SCCM is a plus

Must have strong Windows OS experience

Experience with Windows 11 is required

Experience with Citrix and building VDI's is highly desired but not required

Experience with Active Directory is a plus

Experience with PC and laptop refreshes is a plus

Must have strong problem-solving skills and the ability to prioritize requests

Experience working within a ticketing system is required

Must take initiative and have ability and desire to learn

Experience supporting user and operating system issues required

Job/Project Description:

This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for an enterprise organization. The chosen person will support hardware and software as well as image machines and support day to day technical issues. This person will work with various IT and business teams to support remote workers with technology needs. If you are a self-motivated professional who is looking for an opportunity to work with an experienced, cohesive team, in a good, professional environment, this is the role for you.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future