Overview
On Site
USD 22.80 - 26.40 per hour
Contract - Independent
Contract - W2
Skills
Remote Support
SAP BASIS
Operational Efficiency
Laptop
Management
Active Directory
Account Management
Computer Hardware
Microsoft Windows
Conflict Resolution
Problem Solving
Attention To Detail
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Providence, RI. In this role, you will assist with replacing and upgrading workstations, ensuring a seamless transition for users. This position requires technical expertise and the ability to work collaboratively with IT professionals to maintain operational efficiency.
Responsibilities:
Replace and upgrade desktop machines from Windows 10 to Windows 11
Configure laptops, install required software, and follow detailed setup instructions.
Provide onsite support for 2-3 days to troubleshoot and resolve any setup challenges.
Ensure proper functionality of hardware and software post-installation.
Maintain a neat and detail-oriented appearance and adhere to a business casual dress code.
Utilize Active Directory to manage user accounts and permissions as needed.
Requirements
Proven experience with PC desktop and workstation support.
Strong knowledge of Active Directory for account management.
Proficiency with desktop hardware setup and troubleshooting.
Expertise in Microsoft Windows 10 and related imaging technologies.
Ability to work independently and follow detailed technical instructions.
Excellent problem-solving skills and attention to detail.
Strong communication skills to interact effectively with users and IT teams.
Availability to work onsite in Needham, Massachusetts for 2-3 days.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Providence, RI. In this role, you will assist with replacing and upgrading workstations, ensuring a seamless transition for users. This position requires technical expertise and the ability to work collaboratively with IT professionals to maintain operational efficiency.
Responsibilities:
Replace and upgrade desktop machines from Windows 10 to Windows 11
Configure laptops, install required software, and follow detailed setup instructions.
Provide onsite support for 2-3 days to troubleshoot and resolve any setup challenges.
Ensure proper functionality of hardware and software post-installation.
Maintain a neat and detail-oriented appearance and adhere to a business casual dress code.
Utilize Active Directory to manage user accounts and permissions as needed.
Requirements
Proven experience with PC desktop and workstation support.
Strong knowledge of Active Directory for account management.
Proficiency with desktop hardware setup and troubleshooting.
Expertise in Microsoft Windows 10 and related imaging technologies.
Ability to work independently and follow detailed technical instructions.
Excellent problem-solving skills and attention to detail.
Strong communication skills to interact effectively with users and IT teams.
Availability to work onsite in Needham, Massachusetts for 2-3 days.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.