Web Product Manager, Business Professionals

Software Guidance & Assistance, Inc., (SGA), is searching for a Web Product Manager, Business Professionals for a contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA.
The client's website is one of the most heavily trafficked corporate websites in the world, and a primary customer interaction point. Our product management team focuses on making the client's an outstanding experience for all customers. Working in close partnership with fellow team members, you will drive the future direction and strategy for driving acquisition and engagement for
our Business Professional customer segment focusing on Adobe Express and Adobe Acrobat. You will work with dedicated cross-functional teams to deliver product releases, optimize the site relentlessly, and ensure that the projects accomplish their business goals.

Responsibilities:

• Use data, customer insights, and industry benchmarking to find opportunities to build innovative capabilities and compelling user experiences.
• Collaborate with Design, Engineering, Sales, Product, Legal, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new product ideas and innovations.
• Define measurable goals and metrics, set priorities, and run a backlog of features and functionality; work with engineering, design, and QA to meet those requirements.
• Build and prioritize a 6-12 month roadmap and determine the best implementation method and schedule. Make thoughtful trade-offs to balance quality, customer value, and schedule.
• Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.
• Identify, prioritize and drive resolution for project issues.
• Assess and report on the results of initiatives against key performance indicator targets.
• Thorough understanding of business and product strategy to present and influence decision- making of concepts, business rationale and key findings to partners and senior leaders.
• Engage with regional sales and product marketing around Go-To-Market plans.

Required Skills:

• MBA or BA/BS with 5 years product management or equivalent experience
• Experience building site experiences by digging into customer needs, research, and data.
• Experience leading complete (end to end) product life cycles.
• Proven excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.
• Proficiency defining roadmaps and delivering with teams that employ agile software development methodologies. Experience writing detailed product requirements and user stories.
• Ability to handle issue resolution and mitigate risk to the product roadmap.
• Highly analytical; strong focus on using data to drive decisions, define and achieve measurable key results for the site.
• Experience working with complex problem spaces and an ability to manage open-ended design projects that may be ambiguous or ill-defined.
• Self-starter with consistent record of successfully kick-starting new initiatives and to drive complex issues through analysis and resolution.
• Results-focused, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.
• Excellent written and communications skills. Equally able to talk to and influence engineers, senior executives, and customers.
• Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.
• Familiarity with experience design, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.
• Ability to juggle several initiatives and shift priorities as needed.
• Ability to easily cross between high-level strategy to day-to-day implementation.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.