CW Design Ops Specialist

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent

Skills

UX SPECIALIST
UX DESIGN
DESIGNING
DESIGN
CREATIVE DEVELOPMENT
CREATIVE
DEVELOPMENT
JIRA
FIGMA
SKETCH
CX JOURNEY

Job Details

Our client, a financial services company, is seeking a CW Design Ops Specialist

Location: Dallas, TX
Position Type: Contract

Job Summary:

The UX Specialist II oversees the process of designing and developing user engagement experiences for a variety of applications. While managing large projects under limited supervision, this job develops and documents functional requirements and translates into detail design documents. As a subject matter expert in user experience, this job works to research and develop design parameters, performance characteristics, and technical specifications of all products and components.

Key Responsibilities and Duties:
  • Investigates and interprets how users feel about a system, looking at items like ease of use, perception of the value of the system, utility and efficiency in performing tasks.
  • Translates user needs and business requirements into features and functionality for digital experiences.
  • Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
  • Maintains proficiency in design tools and possesses highly specialized knowledge of a specific technology.
  • Recommends management the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
  • Communicates the status of projects to clients and stakeholders.
  • Coaches, reviews and delegates work to lower-level professionals.
Job Requirements:
  • Additional Qualifications includes operational aspects necessary to Design Organizations including:
  • +5 years of Design Ops/Project and or Program Mgmt, Creative Development experience within Design or Creative teams
  • Knowledge management and communications supporting process
  • Vendor management and tools provisioning
  • Familiar with UX Design tools and comfortable interacting with JIRA, InVision, Figma, Sketch and/or related
  • Playbook and process documentation development and governance supporting creative development and operations
  • Ease of capability to manage various initiatives, projects aligned to CX journeys
  • University (Degree) Preferred
  • 5+ Years Required; 7+ Years Preferred
  • Physical Requirements: Sedentary Work