Overview
On Site
$DOE
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
E2E
Contact center
Amazon Connect Cloud
Amazon Lambda
Job Details
Our client seeks an Amazon Connect Developer for a Long Term project in Jersey City, NJ & Wilmington, DE & Plano, TX. Below is the detailed requirement
Title: Amazon Connect Developer
Location : Jersey City, NJ & Wilmington, DE & Plano, TX
Duration: Contract (12 Months) (W2) (1099)
Job Description:
- Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
- At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
- Hands-on experience in Experience in functional design and implementation for contact center solutions;
- Experience in Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design,
- Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena,
- QuickSight.
- Hands on experience with Terraform , Lambda( using Python and Java) and API development.
- Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens,
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