Desktop Support Analyst

  • Sacramento, CA
  • Posted 20 hours ago | Updated 8 hours ago

Overview

On Site
USD 25.00 - 30.00 per hour
Full Time

Skills

Remote Support
SAP BASIS
Content Creation
Project Coordination
Microsoft Windows
Microsoft Office
Research
Operational Efficiency
Management
WordPress
Squarespace
Scheduling
Documentation
Technical Support
Collaboration
Computer Hardware
Network
Web Hosting
Adobe
Adobe CS
Communication
Attention To Detail
Multitasking
Cisco
Dell
Active Directory
Backup
MailChimp
Adobe Illustrator
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are looking for a skilled Desktop Support Analyst to join our team on a Contract to permanent basis in Sacramento, California. This role involves providing comprehensive technical support, maintaining digital platforms, and assisting with content creation and project coordination. The ideal candidate will bring a mix of IT expertise and communication skills to help ensure seamless operations across our organization.

Responsibilities:
Deliver timely technical support for hardware, software, network, and device-related issues.
Maintain and optimize systems such as Windows, Google Workspace, Microsoft Office, and Zoom.
Research and recommend new software solutions to enhance operational efficiency.
Update and manage website content on platforms like WordPress, SquareSpace, and YourMembership.
Troubleshoot website-related issues and coordinate with third-party providers to resolve them.
Assist with member-facing communications, including newsletters, alerts, and event notices.
Make minor edits to templates and marketing materials using tools like Adobe Express or Adobe Creative Suite.
Support digital content scheduling and maintain communication timelines across platforms.
Collaborate with teams on technical and communications projects, ensuring timely execution and documentation.
Participate in team meetings and provide occasional on-site tech support for internal events.

Requirements

2-3 years of combined experience in IT support and communications coordination.
Proficiency in troubleshooting hardware, software, and network systems.
Familiarity with web hosting platforms, domain configuration tools, and website plugins.
Basic experience with Adobe Express or Creative Suite, or willingness to learn.
Strong organizational and written communication skills with keen attention to detail.
Ability to multitask effectively in a fast-paced, collaborative environment.
Knowledge of technologies such as Cisco, Dell, Apple Devices, Active Directory, and backup solutions.
Experience with tools like Mailchimp and Adobe Illustrator is desirable.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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About Robert Half