Monitoring Specialist

Take2 provides IT services and staff augmentation to both Federal and commercial clients. Our work environment is characterized by innovation, collaboration, and a strong focus on rewarding our employees. We are proud to have been recognized by the Inc. 5000 for five consecutive years as one of the nation s fastest-growing companies, and we have also been honored with awards such as the Washington Business Journal Best Places to Work and Virginia Business Best Places to Work. In addition, we have made it onto the Washington Business Journal Fast 75 list for the last two years.

We are currently looking for an IT Operations Specialist to join our team in Austin, TX as we help the Department of Veterans Affairs overcome their most difficult challenges on a long-term infrastructure modernization effort within the agency.

Overview:

As an IT infrastructure operations specialist on our team, you have the chance to use your hardware and software skills to improve the technology supporting the VA. You'll work with the event management triage teams, application development teams, and operations teams to develop and implement response processes when monitoring tools alert of interruptions of normal operations in Applications and IT Infrastructure. This is your chance to use your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure. Leverage your skills by merging system knowledge and the use of modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans. Join our team and help turn requirements into accomplishments that drive change. As an additional duty, this position will be responsible for the operation and troubleshooting of onsite audio and video equipment such as a Haivision display and cisco conference room phones.

With so much relying on complex systems, a skilled specialist can be the difference that makes a project successful. As an operations specialist, you will be on the ground floor working with system and application owners to obtain details of existing design and functionality. You will leverage comprehension of workflow systems and applications processes within multiple system environments. This work may include support during weekends, holidays, or off-hours, as required.

Qualifications:

• 5+ yearsof experience with systems administration and operations, including maintaining responsibility for overseeing operational performance, and performing performance trend analysis and alert generation for failed or failing services in a professional IT work environment
• 5+ years of experience configuring and managing Splunk, developing Splunk Dashboards
• 5+ years monitoring and troubleshooting experience with two or more of the following APM tools: AppDynamics, DynaTrace, Splunk, Aternity or SolarWinds
• 2+ years of experience with monitoring and troubleshooting applications logging to Splunk
• Experience with using Microsoft Office, including Word, Excel, and PowerPoint
• Experience with very large video displays and conference room audio equipment.
• Bachelor s degree in Computer Science, Engineering, Math, or technical equivalent with 5 years of professional experience or a total of 13 in lieu of education.

Desired Skills:

• Experience with tools such as Oracle Enterprise Manager, Riverbed Aternity, and ServiceNow
• Experience with virtual team management
• Public Trust clearance