Workfront Admin

• Configure Workfront platform to meet business requirements, driving user adoption and providing work management transparency through accurate and effective reports and dashboards
• Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
• Partner with cross-functional leadership for user management and budget for license allocation
• Collaborate with cross-functional stakeholders to understand current state, difficulties and demo Workfront solutions to meet those challenges
• Support day-to-day system needs and adjustments such as user management and experience, reports and dashboards, data integrity, audits, as well as user troubleshooting and support ticket tracking
• Create and deliver training content for cross-functional teams on system functionality, updated features, and new processes
• Create and lead enterprise Workfront Center of Excellence to support the governance and prioritization requirements for the organization
• Create and maintain documentation for processes, adoption, standardization, alignment, and enterprise roadmaps
• Regularly review intake processes and user feedback to ensure implementation is meeting expectations, making adjustments as needed to improve the user experience and metrics
• Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
• Lead troubleshooting efforts and track support ticket requests shared by users and department leadership
• Review and prepare for Workfront releases, implementing new functionality and communicating new features as needed
• Actively participate in Workfront Networking and Training events
• Perform any other job duties as required

Education/Experience:

• Degree required or prior experience
• Workfront Certification or years of Workfront System Admin experience
• Experience implementing technology systems
• Experience managing change with cross-functional teams
• Experience building KPI reporting and analytics
• Experience interacting with different stakeholders at all levels
• Attention to detail with the ability to work on multiple projects and timelines
• Experience creating and delivering user training
• Project Management/Operational Process/Technical Support experience
• [Other] Certifications or Experience (SLDC, SQL, Lean Six Sigma, etc.)
• [Specific or General tools (Office/Google)] experience