Director, Product Management

This posting has been extended beyond the initial anticipated closing date.

Company Overview

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience. Spectrums Internet Product Team manages Internet reliability and data analytics. Key responsibilities are 1) driving the most reliable connectivity experience through proactively identifying customer impacting issues and 2) manage all data analytics requests surrounding the Internet Product. The focus will be leading high visibility program with cross functional teams to achieve company outcomes while maintaining data analytics and reporting needs.

BE PART OF THE CONNECTION

As a Product Management Director on this team, you'll be responsible for driving & exceeding financial targets (units, revenue and cash flow) and developing strategic plans/roadmaps and driving the on time/budget implementation of those plans. The initial focus will be on cross product application development and revenue generating opportunities. Also acts as liaison with Corporate Engineering, Corporate and Field Marketing and Field Engineering.

WHAT OUR PRODUCT MANAGEMENT DIRECTORS ENJOY THE MOST

• Lead programs to improve customer-centric connectivity and reliability metrics through the use of multiple data sets, analysis and machine learning.
• Lead monthly Senior Executive meeting, in partnership with various partner stakeholder organizations, to gain alignment and approval for proposed tactics to improve customer Internet experience.
• Develop proactive mitigation process for customer impacting issues stemming from the Connectivity Reliability program.
• Maintain strategic partnerships with Connectivity Insights, Network Operations, Technology, Data Science and Business Intelligence.
• Lead data analytics team within Internet Product responsible for all Internet related analysis and reporting.
• Drive cross functional team for consistency producing quality for company initiatives surrounding reliability and network intelligence.
• Produce and Maintain connectivity dashboards and manage the distribution of those dashboards to the executive team.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • 5+ years of Consumer Product management
  • 5+ years of Related industry experience
• Education: Undergraduate degree required
• Technical Skills: Extensive Product Management, material P&L accountability, and/or Corporate Strategy experience
• Skills:
  • Cable, Internet, and/or Web 2.0 industry experience
  • Requires strategic thinking, deep analytical, and executive presentation/ communication skills
  • Requires strategic thinking, deep analytical, and executive presentation/ communication skills
  • Demonstrated proficiency with Word, Excel, PowerPoint and database management
  • Demonstrated organizational and office management skills
  • Effective cognitive and communication skills
  • Demonstrated analytical skills
  • Strong business sense and sense of urgency to achieve business results
• Abilities:
  • Ability to read, write, speak and understand English
  • Ability to analyze and interpret data
  • Ability to communicate with all levels of management and company personnel as well as in public forums
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to plan, prioritize and organize effectively
  • Ability to handle multiple projects and tasks
  • Ability to maintain confidentiality
  • Ability to make decisions and solve problems while working under pressure
  • Ability to simultaneously manage several projects
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc)
  • Ability to lead large, cross-functional teams in order to achieve business goals and results
• Travel Ability: Office Environment
• Schedule:
  • Hybrid Option
  • Full Time
  • This position is eligible to work in hybrid work model (combination of in-office and remote days)

Preferred Qualifications

• MBA preferred
• Prefer technical degree related to the telecommunications field, individual coursework related to telecommunications field, attendance of telecommunications seminars

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life

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MPD730 2024-27630 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-05-09 05:13 PM (UTC) and will be extended if necessary.

The pay for this position has a salary range of $124,000.00 to $220,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.