Business Analyst

  • Chesapeake, VA
  • Posted 2 days ago | Updated 7 hours ago

Overview

On Site
Full Time

Skills

User Stories
Quality Assurance
Project Management
Supervision
FOCUS
Technical Analysis
Workflow
Workforce Management
WFM
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Technical Writing
Agile
JIRA
Confluence
Retail
Hospitality
Data Analysis
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex

Job Details

Job#: 2083820

Job Description:

Job Title: Senior Technical Business Analyst

Location: Remote

Employment Type: Full-time

Experience Level: 6+ Years
About the Role

We are looking for a Senior Technical Business Analyst who thrives in complex, fast-paced environments and brings a strong technical mindset to enterprise-scale projects. This role is ideal for someone inquisitive, self-driven, and experienced in gathering and documenting requirements for large-scale software implementations across multiple locations.
Key Responsibilities
  • Elicit, analyze, and document detailed business and technical requirements from stakeholders across departments and geographies.
  • Act as a liaison between business units and technical teams to ensure solutions meet business needs.
  • Lead discovery sessions and conduct in-depth analysis of current and future state processes.
  • Translate business requirements into clear, actionable user stories, functional specifications, and technical documentation.
  • Support the deployment of enterprise workforce management solutions across multiple locations.
  • Collaborate with cross-functional teams including engineering, QA, and project management to ensure successful implementation.
  • Identify gaps, risks, and dependencies in project plans and proactively recommend solutions.
  • Work independently with minimal supervision-no hand-holding required.
Required Qualifications
  • 6+ years of experience as a Business Analyst, with a strong focus on technical analysis.
  • Proven experience working on large enterprise projects with geographically distributed teams.
  • Demonstrated ability to gather and document complex requirements and workflows.
  • Experience with enterprise workforce management software implementations; Legion WFM experience is a strong plus.
  • Strong analytical and problem-solving skills with a curious, investigative mindset.
  • Excellent written and verbal communication skills, especially in technical documentation.
  • Familiarity with Agile methodologies and tools such as Jira, Confluence, or similar.
Preferred Qualifications
  • Experience with deployment planning and execution across multiple business locations.
  • Background in retail, hospitality, or other industries with large hourly workforces.
  • Technical proficiency in data analysis, APIs, or system integrations is a plus.
What We Offer
  • 100% remote work flexibility.
  • Competitive compensation and benefits.
  • A collaborative, fast-paced environment with opportunities for growth.
  • The chance to work on impactful, enterprise-level projects.


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Apex Systems