CTERA Remote File Service Engineer

  • Posted 2 hours ago | Updated 2 hours ago

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Storage
Cloud Computing
CTERA
Remote file service engineer

Job Details

Seeking a CTERA Remote File Services Engineer to support a cloud-based file services platform with both cloud and on-prem components. The role focuses on system support, troubleshooting, and operational stability.

Responsibilities:

  • Support and maintain a cloud-hosted remote file services environment

  • Perform monitoring, maintenance, upgrades, and backups

  • Support distributed edge/on-prem components and file access issues

  • Troubleshoot performance, connectivity, and synchronization problems

  • Coordinate with network and internal teams for issue resolution

  • Handle user support via ticketing systems

  • Maintain documentation and operational runbooks

  • Assist with cloud file storage migration planning and knowledge transfer

Requirements:

  • 6+ years of experience with AWS or Azure

  • Hands-on experience with enterprise remote file services (cloud + edge)

  • Experience in hybrid cloud/on-prem environments

  • Strong troubleshooting and support skills

  • Familiarity with monitoring tools and ticketing systems

  • Cloud certification (AWS or Azure – foundational/associate level)

Preferred:

  • Solutions Architect experience

  • Enterprise storage or file services background

  • Experience supporting distributed environments

  • Bachelor’s degree in a related field

 
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