Overview
Skills
Job Details
JDA TSG is looking for a Customer Engineer (CE) specializing in SaaS security and compliance to help enterprise customers protect sensitive data and ensure regulatory alignment across their Microsoft 365 environments. In this role, you'll drive the adoption of Microsoft Purview and collaboration security features across Exchange Online, SharePoint, OneDrive, and Teams—ensuring data governance and secure productivity coexist at scale.
You'll work directly with IT, InfoSec, and Compliance teams to help them implement secure collaboration strategies, monitor data movement, and align cloud usage with industry frameworks and internal policies.
Salary Range: $95,000 - $110,000K based on experience
Location: Remote
Primary Work Includes:
- Guide customers through implementation of Microsoft Purview solutions for data classification, labeling, DLP, eDiscovery, Insider Risk Management, and compliance score optimization.
- Help configure and secure collaboration tools—Teams, Exchange Online, OneDrive, and SharePoint—with access policies, auditing, and governance controls.
- Lead technical sessions focused on data residency, external sharing governance, retention policies, and audit-ready compliance.
- Advice clients on how to support risk mitigation strategies through deployment of SaaS security controls, policy configuration, and ongoing operational health engagements.
- Deliver demos, architecture workshops, and executive briefings to drive adoption of Microsoft 365 security and compliance capabilities.
Key Skills & Technologies:
- Microsoft Purview: Information Protection, Insider Risk Management, Compliance Manager, DLP, eDiscovery, audit logs.
- Collaboration Security: Exchange Online Protection (EOP), OneDrive & SharePoint sharing policies, Teams guest access controls, Conditional Access.
- Governance & Monitoring: Compliance score, Secure Score, Microsoft 365 Defender integration, alerts, audit logs.
- Compliance Frameworks: Familiarity with GDPR, HIPAA, FINRA, ISO, and related data governance and retention requirements.
- Security Integration: Connecting M365 workloads to broader SIEM/SOAR platforms, leveraging audit/export capabilities for incident response.
The Experience You’ll Need to Excel in the Role:
- 5+ years in SaaS security, compliance, or collaboration tool administration (ideally Microsoft 365-focused).
- Hands-on experience deploying Microsoft Purview and M365 compliance/security capabilities.
- Ability to translate compliance requirements into actionable technical implementations.
- Strong stakeholder engagement skills, working with IT, InfoSec, and legal/regulatory teams.
- Comfort leading technical workshops, QBRs, and compliance readiness assessments.
About JDA TSG:
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.
Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
Benefits and Perks:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirem