Overview
Job Details
We are looking for a dynamic Sr. IT Analyst to join our remote team for a 12-month contract. This role involves managing and enhancing our macOS fleet, ensuring compliance, and leading various IT projects.
Responsibilities
- Lead the management of macOS fleet needs, collaborating with managed service providers for effective project and task tracking.
- Oversee the creation and resolution of tasks in project management tools, ensuring timely completion and progress tracking.
- Act as the primary escalation point for advanced technical issues related to macOS, providing solutions and support for executive users.
- Manage relationships with vendors, ensuring seamless integration and support for Apple Business Manager and related services.
- Design and implement migration strategies for MDM configurations, minimizing user disruption.
- Maintain and report on encryption states and compliance of company devices, ensuring security standards are met.
- Identify and implement process improvements for device and MDM configurations, enhancing efficiency and documenting procedures.
- Research and test new macOS releases, ensuring alignment with security and company policies.
- Plan and execute upgrades to macOS versions, coordinating with global users to ensure smooth transitions.
- Collaborate with security teams to enforce new features and policies for macOS updates.
- Maintain security posture through automated vulnerability reporting and adherence to industry benchmarks.
- Coordinate with procurement teams to update and standardize macOS hardware purchases and accessories.
Skills
- Proficiency in managing macOS environments and related technologies.
- Strong understanding of MDM solutions and configuration management.
- Excellent problem-solving skills, particularly in complex technical scenarios.
- Experience in vendor management and collaboration.
- Ability to design and implement efficient processes and improvements.
Preferred Skills
- Jamf certification or equivalent experience in macOS management.
- Familiarity with scripting languages such as Bash or Python.
- Experience with project management tools, particularly Jira.
- Knowledge of security standards and compliance requirements.
- Experience in a corporate environment utilizing Apple Business Manager and related services.
At Horizontal, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique perspectives. We believe that diversity drives innovation and success.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $23 - $55 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.