Overview
Skills
Job Details
Title: HealthShare Operations Engineer IV Location: 100% Remote
Duration: November 2025 December 31, 2026, with possibility of an extension
Working Hours - *Needs to be able to work either Mountain Time or Pacific Time Zone Business Hours On Call Rotation - Every 5 weeks 24x7 Wednesday-Wednesday
The Senior HealthShare Operations Engineer is responsible for supporting and maintaining our client s Intersystems HealthShare Information Exchange. This Engineer will ensure that the developed services are interacting and communicating between interacting software applications as designed. Our client s platform drives personalized healthcare experiences across communication channels. The ideal HealthShare Engineer will have a combination of deep technical knowledge with leadership and coordination skills to ensure the operational success of large, complex projects. They will work closely with our client s HealthShare development teams, QA teams, business relationship management, and the IT infrastructure groups to ensure a stable, reliable, performant HIE platform.
Duties will include the following:
- Incident and problem management, coordinate resolution of service disruptions
- Provide training and guidance related to emerging technologies within Intersysems technologies
- Coordinate and facilitate code deployments and configuration adjustments to the HIE HealthShare environments
- Work with development team to ensure application requirements are understood and translated to support and operations teams
- Review aspects of the HIE environments by analyzing requirements and ensuring that systems will offer security, availability and will be effectively integrated with current applications
- Assess capacity and performance metrics, implement improvements
- Communicate and present eloquently with the appropriate audience perspective in mind
- Properly tune and design OS releases and patching to meet application requirements
- Reviews new and existing projects, system designs and plans while conducting research on emerging technologies to support changes in infrastructures
- Consult with the technical leads of various project initiatives to identify integration requirements and priorities, oversee, and ensure quality and operational standards
- Create professional documentation and technical diagrams.
Required Skills and Expertise:
- Bachelor's Degree in Computer Science, Software Engineering or related discipline
- 4+ years of experience with Intersystems HealthShare application that integrates with numerous outside healthcare partners.
- Must have deep technical knowledge along with strong leadership and coordination skills to ensure the operational success of large, complex projects.
- Experience with clustering and load balancing in HealthShare environments.
- In depth knowledge of UNIX is required.
- Experience working hands-on with Linux operating systems.
- Experience working with either Terraform or Ansible is required.
- Must have experience working with Web/ Application Servers: Apache, Tomcat, JBoss, etc.
- Familiarity with HL7, FHIR, C-CCDA or CCD standards.
- Skilled in creating professional documentation and technical diagrams
- Strong communication and presentation skills
Preferred Skills and Expertise:
- Experience with SOAP/REST API; Java/J2EE; XML technologies XML and related technologies including XML/ XSDs/ XSLTs
- Any familiarity with the following is "nice to have
- CI/CD tools including Jenkins, Puppet
- JMS, JMX, JSF, Web services, SOAP, etc.